Burlington Fire Department now using innovative location app: what3words

News 100 greenBy Staff

March 19th, 2021

BURLINGTON, ON

 

The Burlington Fire Department is now using the location app what3words to help locate anyone who needs assistance and cannot provide an exact location, such as on a trail, in a forested area, park, parking lot or even in a large building such as an arena or community centre.

The app is free to use and can work offline when there is unreliable or no data connection.

Turtle clan longhouse at Crawford Lake.

The app is supposed to make it possible to tell people where you are even if you don’t know the name of the place.

what3words has divided the world into three-metre squares and given each square a unique combination of three words. Dodging.late.thuds, for example, is a precise three-metre square near the Burlington Pier. Splint.cashier.tinted is a precise location in City View Park, which would be otherwise difficult to convey where you are to a 9-1-1 telecommunicator.

Other emergency services using what3words include Toronto EMS, Oakville Fire Department, Halton Hills Fire Department, Halton Regional Police Service and Guelph Fire Department.

About what3words
what3words is the simplest way to talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as autonomous cars or e-commerce checkouts.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in over 40 languages. A 3-word address in one language can be switched instantly into any other supported language, and even looked up in one language and shared in another.

For more information, visit www.what3words.com.

Karen Roche

Karen Roche, Chief, Burlington Fire Department

Karen Roche, Chief, Burlington Fire Department explains some of the thinking behind the decision to make the app availanle to the public. ”  “In 2020, the Burlington Fire Department responded to more than 27,000 calls; on many of those calls, the caller was not able to provide an exact location.

“Every second a crew searches for a caller could mean their chances of a positive outcome is reduced. The faster we can get to the person, the better the outcomes. Please consider downloading the app for yourself and teach your children how to use it as well.”

Links and Resources
www.burlington.ca/fire
www.what3words.com

 

Editor’s note:  I wasn’t able to make the app work for me.  Perhaps I have to spend more time figuring out the fundamentals.  If others find they can make it work – do let us know.

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2 comments to Burlington Fire Department now using innovative location app: what3words

  • Steve Shuta

    Are you sure firefighters in Burlington responded to 27,000 calls? That’s 74 per day?

    • Rob n

      Depends on the definition of ‘respond’ and ‘calls’.

      The total number does seem extremely high.

      With 8 fire stations, that’s 10 per day per station.

      Interesting to see what their activity. Not many fires in Burlington. Buffalo, Detroit, I’d believe it.