Corporate ladder at city hall getting lots of use these days. Mercanti moving to the seventh floor

By Pepper Parr

BURLINGTON, ON  June 25, 2012  Cindy Mercanti, who has worked in Community Services for almost three  years, where she was instrumental in reviewing and enhancing programs and processes within Parks and Recreation, has put her foot on the corporate ladder and is joining the General Managers office on a secondment until December 2013.

This position will make use of her operational skill set and take her out of an environment where people skills were vital.

Mercanti, was involved in getting the Alton community centre off the ground as well as working with the construction company building the North Burlington Skate Park that is part of the Norton Park across the street.

Cindy Mercanti is joining the General Managers office for a secondment that will last until December 2013. Here she looks over construction plans at the North Burlington Skate Park.

Mercanti, who was Manager of recreational Services at Parks and Recreation,  will be involved in the leadership team roll out of the deployment of performance measurement based on “results based accountability”,  and the implementation of business plans for all services.  Cindy Mercanti will be beginning her assignment June 25th.

Results based accountability is the approach city manager Jeff Fielding brought to Burlington.  The concept is considerably different than the approach taken previously and it means training senior staff just how it works and then having the concept work its way down into each department.

This operational side of city hall is where it is hoped Mercanti will excel, while others work on the people side of things at Parks and Recreation where relationships with the Seniors’ Centre are in the process of being repaired and grown.

 

 

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