By Viktoria Deshko
November 4th, 2024
BURLINGTON, ON
Ontario has emerged as a pioneer in regulated gambling across North America, establishing one of the most comprehensive and player-focused frameworks in the industry. Since the landmark launch of its regulated online gambling market in April 2022, the province has successfully balanced expanding entertainment options while maintaining strict consumer protections. This approach has created a secure environment for residents to enjoy various forms of gambling, from traditional casino games to sports betting, all within a carefully monitored system.
Overview of Ontario’s Gambling Regulations
The gambling landscape in Ontario is overseen by two main regulatory bodies working in tandem to ensure safe and fair gaming operations. The Alcohol and Gaming Commission of Ontario (AGCO) serves as the primary regulator, while iGaming Ontario (iGO) specifically manages the online gambling sector.
According to BettingGuide, the Ontario market now includes 64 regulated online casinos, making it one of North America’s most diverse gambling jurisdictions. As of 2024, Ontario’s regulated market has grown to include 52 operators managing over 70 gaming websites, making it North America’s most competitive jurisdiction. This robust marketplace has demonstrated remarkable success, generating over $28 billion in wagers and more than $1.08 billion in gross gaming revenue in just the first half of the 2023-24 fiscal year
.The regulatory framework has proven its legal validity through significant court challenges. In May 2024, the Ontario Superior Court of Justice confirmed the legitimacy of Ontario’s iGaming market model, reinforcing the province’s authority to regulate online gambling.
Key Features of Ontario’s Regulatory System:
The framework includes strict geographical limitations, requiring players to be physically present within Ontario’s borders when placing bets or playing online casino games. Licensed operators must maintain rigorous standards for:
Game integrity and fairness- Protection of player funds and personal information
- Prevention of underage gambling
- Implementation of responsible gambling measures
- Compliance with anti-money laundering regulations
A significant development in early 2024 was the implementation of new advertising restrictions. As of February 28, 2024, the AGCO has prohibited the use of athletes and celebrities in gambling advertisements, except when promoting responsible gambling practices.
Recent Changes and Key Points in Ontario’s Gambling Landscape
The Ontario gambling market continues to evolve with significant developments shaping the industry throughout 2023 and early 2024. The province has implemented stricter advertising regulations to protect vulnerable populations, particularly focusing on youth exposure to gambling content. These changes include a complete ban on the use of athletes in gambling advertisements and restrictions on bonus offers and inducements.
A notable shift in the market has been the increasing focus on responsible gambling tools. Licensed operators must now provide players with enhanced self-monitoring features, including:
Mandatory deposit limits- Time management tools
- Reality checks during gaming sessions
- Detailed account activity statements
- Customizable betting limits
The market has also seen the introduction of several new licensed operators, expanding the legal options available to Ontario residents while maintaining strict regulatory oversight.
Ensuring Safe Gambling: Resources and Support Available
Ontario has developed one of North America’s most comprehensive responsible gambling support systems. The province offers multiple layers of assistance for individuals and families affected by gambling-related issues:
Prevention and Education Programs:
ConnexOntario provides 24/7 support through their helpline, offering immediate assistance and connecting individuals with local resources. The PlaySmart centers, located at all land-based casinos and gaming facilities, offer on-site support and information about responsible gambling practices.
Self-Exclusion Program:
The centralized self-exclusion program, launched in 2024, allows individuals to ban themselves from all forms of gambling in Ontario through a single registration process. This program now includes:
- Unified registration across online and land-based venues
- Customizable exclusion periods
- Mandatory responsible gambling education before reinstatement
- Automatic blocking from all licensed gambling websites
Treatment Options:
Free counseling services are available through the Centre for Addiction and Mental Health (CAMH) and various community-based organizations. These services include:
- Individual and family counseling
- Group therapy sessions
- Financial management guidance
- Peer support programs
The province’s commitment to responsible gambling is reflected in the requirement that all operators contribute to problem gambling research and treatment programs, ensuring sustainable funding for these essential services.
