By Pepper Parr
July 31st, 2025
BURLINGTON, ON
Milton did it again.
A great idea – hopefully someone at City Hall will put in a call to the appropriate person in Milton to learn a little more and try this out – especially at Spencer Spencer Smith Park.
Town pilots QR codes for park service requests
There is currently no easy way to report overflowing garbage bins.
The Town of Milton has installed Quick Response (QR) codes in four municipal parks as part of a pilot project that allows residents to easily report full garbage cans, litter, or damaged park equipment.
QR codes were installed on waste receptacles or nearby equipment in the pilot parks. QR codes are two-dimensional barcodes that users can scan with a smartphone camera to access online content. This digital approach is part of a pilot project that runs until Nov. 30 and may expand to other locations and types of service requests.
Users can select their park location, upload photos, and describe the issue. Operations staff receive the park location, issue details, and time of report, enabling a timely response.
QR codes offer a sustainable and cost-effective way to collect and submit service information. Letting users submit real-time requests helps staff deliver on-demand service where it’s needed most. It also allows staff to track request types and frequency, improving service delivery and park maintenance over time.
Go for it guys – and don’t take forever to make it happen.
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