By Staff
January 18th, 2023
BURLINGTON, ON’
No matter what city service you are looking for during the construction to revitalize City Hall, the City of Burlington is ready to help with a variety of service options, including in-person, online, email, or phone. Now, in addition to in-person service at Service Burlington, members of the public can visit the Development Services counter in its temporary location on the second floor of City Hall, at 426 Brant St., Monday to Friday between 8:30 a.m. and 4:30 p.m.
Choose the in-person option that works best for you.
Service Burlington
Visit Service Burlington at its temporary location on the third floor of 390 Brant St., beside City Hall, for services related to:
• tax payments
• commissioning
• marriage licenses
• parking permits
• parking tickets
• registration for City programs
• general information
Development Services counter
Visit the Development Services counter at its temporary location on the second floor of City Hall for services related to:
• pre-building permits
• building permits
• zoning clearance
• the Committee of Adjustment
• business, personal, lottery and liquor licenses
• pool permits
• sign permits
Other ways to connect with us
Phone
Call Service Burlington at 905-335-7777 Monday to Friday, from 8:30 a.m. to 4:30 p.m.
Email
Send us an email at city@burlington.ca.
In-Person
Visit Service Burlington in its temporary location on the third floor of 390 Brant St, beside City Hall, or visit the Development Services counter in its temporary location on the second floor of City Hall. The bus terminal at 430 John St. and recreation facilities are also open and ready to serve you.
Some in-person Service Burlington services such as marriage licences and commissioning require an appointment. Visit burlington.ca or call 905-335-7777 to arrange a time.
Virtual
You can connect with us virtually via Microsoft Teams. Call 905-335-7777 to set up a time.
If you are coming in to City Hall, please be aware of the following:
During construction, please access City Hall through the entrances on Brant Street or Elgin Street. The Locust Street entrance is closed.- The drop box located at the Locust Street entrance has been moved to 390 Brant St. The box is located on the side entrance to this building on Elgin Street, between Coffee Culture and SB Prime restaurant.
- The spiral staircase in the atrium, between the first and second floor, is closed. Please use the elevator in the lobby to reach the second floor.
- As with most construction projects, there will be some periodic noise, dust and dirt in the building.
This is all very useful information Buy why has it taken so long to publish it – the refurbishing of city hall has been taking place since before the October election.
