City Executive Director sums up what Staff set out to do -

By Pepper Parr

November 9th, 2023

BURLINGTON, ON

During the closing minutes of a two day session on what Staff had determined was needed in the way of additional resources, Executive Director Sheila Jone, who chaired the meeting said:

Our priority as municipal government is to serve our local community in the most effective and efficient way possible and in doing so deliver the highest possible quality of life to our citizens.

Executive Director Sheila Jones

To do to do this, our own resources must keep pace with the growth and changes in our community. As this is the strongest way in which we can deliver on the key strategies and the master plans guiding that growth and change.

We continue to work on phasing in operational yet foundational processes and systems to maintain and sustain our valuable human capital as much as we need to maintain and sustain our physical and virtual infrastructure. Though we have continued to deliver services such that in 2021 95% of our community is satisfied with with our municipal services, and 89% of our community has a positive outlook on the quality of life.

The past has caught up with us and we are not as stable as we should be.

Sheila Jones: “These these sessions were designed to be directly aligned to your decision making process.”

Today we covered off the key investments related to vision to focus area to providing the best services and experiences and focus area for driving organizational performance.

These these sessions were designed to be directly aligned to your decision making process not only for the 2024 budget, but for the future years as we take this multi year approach knowing that decisions that you make today, we’ll have a cumulative impact on the future operations of the city.