By Staff
August 8th, 2024
BURLINGTON, ON
The fall recreation programs are now available for online viewing at liveandplay.burlington.ca.
Adult Programs
Fall registration for Adults 19+ and 55+ programs will begin online on Thursday, Aug. 15 at 7 a.m. Registration for Adult programs will take place on a weekday (Thursday) instead of a weekend (Saturday).
This change aims to provide residents with more in-person support at various locations, with goals of improving the overall user experience and reducing wait times. Staff-assisted phone registration for those unable to or without access to online registration is available starting 7 a.m. by calling 905-335-7738.
In-person support for registration for Adult Programs will be available on Thursday, Aug. 15 starting at 7 a.m. at Customer Service desks at Tansley Woods Community Centre, Haber Community Centre, and Burlington Seniors’ Centre. Please note staff have the same access to programs as is available on the City’s website and coming in person does not grant priority access.
Following this pilot, a review will be done to improve the process to continue to enhance and make the overall registration a better experience.
Kudos for the Parks, Recreation and Culture people for finding ways to improve the level of cistomer service
Aquatic, Youth and Music Programs
Registration for fall and winter youth programs, fall swimming lessons and fall, winter and spring aquatic leadership begins on Saturday, Aug. 17 at 9 a.m.
To help aspiring lifeguards plan their journey through training and certification, participants can register for fall, winter and spring courses.
Registration for fall and winter private music lessons are on sale beginning Aug. 10, 2024.
Non-resident registration opens on Friday, Aug. 23, at 9 a.m.
Pre-Registration Day Assistance
For those looking for assistance on navigating the online registration system before registration day, the Burlington Seniors’ Centre has created a free session to help prepare you. A staff member will help you navigate the registration process on your own device, so you are ready to register on your own for Aug. 15. To register call 905-335-7738 or visit a customer service desk in person. Course dates and times are:
- Aug. 8, 9:30 to 11 a.m.
- Aug. 14, 2:30 to 4 p.m.
Registration Assistance
Residents who need extra support or lack online access to register can call 905-335-7738 for assistance on launch day.
In-person registration support will be available after the launch at recreation customer service counters during regular business hours and program times.
For additional support, you can email the Recreation customer service team at liveandplay@burlington.ca or call 905-335-773. Phone and email support is available Monday to Friday from 8:30 a.m. to 5:30 p.m., and weekends from 9 a.m. to 4 p.m.
For more information on how to set up an account or register online, visit burlington.ca/registration.
Recreation Fee Assistance
Recreation Fee Assistance is available for all individuals or families who may need help to pay for City of Burlington recreation programs. For more information or to apply, visit burlington.ca/feeassistance.
Emilie Cote, Director of Recreation, Community and Culture
Emilie Cote, Director of Recreation, Community and Culture said: “As always, we have a wide variety of recreational programs that suit all ages and abilities. Whether you’re looking to stay physically active or socialize, we have something for everyone. No matter which type of program you pick, there are many mental and physical benefits to participating in recreation and leisure activities.”
Links and Resources
burlington.ca/recreation
burlington.ca/registration
burlington.ca/feeassistance
