City Communications Advisors a Little Slow on the Response Side

By Pepper Parr

July 17th, 2022



We had a small follow up on a media release from the city – the attachment didn’t appear to be attached.

Sent a note – nothing came back – we found a way too dig out the information we needed and published the story.

Two days later we got the following from one of the Communications advisors:

Our working hours may be different. Please do not feel the need to reply outside of your typical working hours.

Lackadaisical was the word that came to mind.

There should be one Communications Advisor on duty at all times – a common cell number would be made available to media who needed information.

This is your Burlington!

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