City of Burlington names new Chief Information Officer

By Staff

August 6th, 2021



Chad MacDonald has a big pair of shoes to fill.  He was appointed today as the City’s new Chief Information Officer (CIO) starting on Tuesday, September 7, replacing Christine Swenor, who retired in June.

Swenor grew the information technology side of city operations that change massively the way staff have access to huge amounts of data that can be brought to their desk tops.

MacDonald has over 25 years of private and public-sector experience in information technology, telecommunications, and innovation.

He was the acting Chief Information Officer with the City of Halifax and was responsible for enterprise-wide IT strategy, operations, and investments. During this period, he oversaw the implementation of many organizational improvements and enhancements including Enterprise Resource Planning and Identity Management systems and the implementation of customer centric design and user experience practices, data governance and an organizational maturity model.

Chad also spent 15 years working for the Province of Nova Scotia. During this time, as a director, he was responsible for the delivery of projects in the areas of Business Registry, Registry of Motor Vehicles, Vital Statistics and Permits and Licensing. Other responsibilities included leading the Portfolio and Project Management Office which was accountable for all IT delivery and management of cloud services.

For the past 3 years, he has served as Director of Strategic Planning and Delivery and

Chad is a graduate of the Master of Business Administration from Athabasca University and is a certified Project Management Professional.

Chad MacDonald is the second recruit Burlington has poached from Halifax.  Kevin Arjoon, the City Clerk also came out of Halifax.

Amongst the people MacDonald communicates with at the social media level are the Mayor of Burlington – this appointment was critical for the Mayor.

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