Public asked to report pot holes to city hall electronically - sounds like a good idea.

News 100 greenBy Staff

March 17, 2015

BURLINGTON, ON

Local government is said to be all about pot holes and garbage collection.

pot hole

Whenever you hit one of these things you wonder how much damage is being done to your shock absorbers.

Burlington is getting proactive – almost aggressive about pot holes. City hall wants YOU to report sightings of potholes on city streets. There is a section of the city web site where you can report a pot hole.

Click here and fill in the on line form and report a pot hole.

Scott Stewart, General manager of development and infrastructure, explains that “city crews are on the road everyday looking for potholes, but we appreciate the assistance of residents in helping to identify problem areas.”

“With the extreme cold we experienced this winter, we are asking residents to keep an eye out for potholes in the city and report them.”

The theory is that reported pot holes will get filled promptly and we won’t have to have road maintenance people driving up and down streets looking for a place to spread fresh asphalt.

Sounds like a good idea; what could go wrong?

Let’s see how many pot holes get reported and if this new form of government interaction with the citizens really works – they call it EGov – and in theory it could and should work.

pot hole - fishing

This is probably not what the city expects its citizens to do when they discover a pot hole.

The people in the information technology department were really pleased with the idea when it was brought up – now with the roads becoming a problem because of the pot holes – they get a chance to see how well this work.

This is something we will follow up on.

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2 comments to Public asked to report pot holes to city hall electronically – sounds like a good idea.

  • add one more – “MANHOLE COVERS”

    Travel any major route – Appleby, Walkers, Fairview etc, you will see the covers have sunk 2-5 inches! Even the ones the city has had fixed, where they put cement rings around the cover are no longer level with the road!

    hopefully better future planning will put these access points on the side of the road instead of smack middle of the lane! The amount of damage being done to our cars, or city vehicles!

  • This seems to be a pretty good way to have the citizens of Burlington communicate basic problems directly with the City. When Reporting, there are Categories available for:
    -Graffiti
    -Pothole
    -Street Light Maintenance
    -Traffic Signal Maintenance
    -Traffic Sign Maintenance
    -Coyote Sightings

    I wonder if the City would consider adding a Category for “Unauthorized Advertising Signage”, as I am not currently aware of an easy way to alert Burlington’s bylaw officers of the annoying unlawful advertising signage that seems to cover our lawns, street lights, mailboxes and other private and city owned property.