Local car dealership takes home a diamond for the 14 years in a row; customer satisfaction put the ring on their finger.

News 100 redBy Staff

March 26, 2015

BURLINGTON, ON,

The Discovery Ford and Lincoln dealership is being recognized as a 2014 President’s Award Diamond Club winner by Ford Motor Company of Canada, Limited.

The President’s Award, Ford of Canada’s highest dealership honour, is presented annually to those dealerships who demonstrate outstanding achievement in sales and customer satisfaction.

“Earning The President’s Award Diamond Club distinction signifies our entire staff’s dedication to delivering superior customer satisfaction day in and day out,” says Discovery Ford principal, Allan Pearson. “I couldn’t be more proud to receive this recognition, especially since it comes from the people we value most – our customers. They’re the reason we are able to accept this award.”

Ford of Canada introduced The President’s Award in 2000. Dealers become eligible through excellence in dealership operations and exceptional customer feedback through survey responses related to their sales and service satisfaction and overall dealership experience.

Discovery Ford has received the President’s Award from Ford of Canada for fourteen straight years and has earned Diamond Club recognition, reserved for dealers whose customer service experience is at the top of all President’s Award winners, for five consecutive years.

Arnott in van with jacket B

That’s a Discovery Ford with Chilly Half Marathon organizer Kelly Arnott behind the wheel.

Part of the Discovery satisfaction program is the way they have given back to the community. They provide a vehicle for one of the larger public events in the city – Chilly half marathon.

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