Telephone Survey of 740 residents to start Monday.

News 100 blueBy Staff

November 1st, 2019



This time THEY are coming to YOU.

You are not going to have to spend time staring at the computer monitor thinking about your answer to a question that might not be that clear or make that much sense.

The 2019 Community Survey; that opportunity for you to add your wisdom to that of 750 people so that the city can confidently move forward with what it has decided to do.

Community durvey 2019

750 citizens will get the call. Stand By

The Survey is scheduled to begin Monday, November 4th to provide the City with information about the opinions of the public as it relates to services provided by the City.

There will be 750 telephone surveys completed; 125 households in each ward. A combination of land and cell phone numbers will be contacted by random selection. The caller ID for the survey will show the phone number: 1-866-415-0012 and “TSP”. The survey will take approximately 10 minutes to complete.

An online version of the survey will also be made available on Get Involved Burlington. This online survey gives residents whose telephone numbers were not chosen an opportunity to provide input.

The survey results will indicate how the community would like to receive information from the City, the methods of public involvement they prefer (and if they feel they are part of the decision-making process), value for taxes, identification of the most important issues in Burlington and questions about transit.

How survey results will be used
Information gathered in the survey will be used in updating City business plans, guide the development of communication initiatives, and public involvement programs on City issues and provide benchmarking and performance indicators. Council may also use the information to influence budget and spending decisions.

Kwab Ako-Adjei, Director of Corporate Communications & Government Relations wants people to know that: “This survey will provide Council and City staff with important community feedback to help shape the City’s services, communication initiatives and business plans.

Input from all wards will be included to ensure all corners of the city are heard. These survey results will help the City better understand resident opinions and needs to inform future City planning.”

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