Is normal creeping towards us? City loosens up gathering rules

By Staff

October 28th, 2021



Following the Province’s announcement to lift capacity limits in select settings where proof of vaccination is required, the City of Burlington will begin to move towards gradually increasing capacities for recreation facilities and programs. Visitors and participants are asked for patience as the City works toward returning to pre-pandemic capacity as programming is expanded where possible. To accommodate the changes, some programs may have to change times, dates or locations.

Some drop-in programs will see an immediate increase in capacity. Pre-registration is still required for all drop-in programs.

Capacities for registered programs and community rentals at rinks, pools, meeting rooms and community centres will also begin to increase gradually.

All current regulations around proof of vaccination, screening, masking and physical distancing remain.

For more information on what to expect when visiting City of Burlington recreation facilities and programs, visit

City Hall
Service Burlington is open at City Hall. Residents can visit Service Burlington Monday to Friday, 8:30 a.m. to 4:30 p.m. for:
• Parking permits and ticket payments
• Property tax payments
• Freedom of Information payments
• Garbage tag purchases
• Dog licenses
• Property information requests
• Recreation services payments

Marriage licenses and Commissioning services are also available at City Hall by appointment. Make your booking online at or

To connect directly with a member of the Service Burlington team, call 905-335-7777 or email

Hours are Monday to Friday, 8:30 a.m. to 4:30 p.m.

Building and Bylaw Department Changes
The Building and Bylaw Department has seen a drastic increase in building permit and bylaw inquiries/complaints over the past 18 months. To help streamline the work, anyone looking for services regarding building permits, building inspections, licensing services or bylaw enforcement, can contact the City the following ways:

Service Area Contact them when…
Building Permits • Inquiries and complaints (e.g., permit application status, permit pickup, etc.)
• Telephone: 905-335-7731, ext. 7470
• Email:

Building Inspections • Inquiries and complaints (e.g. illegal construction, construction sites, unsafe buildings, etc.)
• Telephone: 905-335-7731, ext. 7470
• Email:

Licensing Services • Inquiries and complaints (e.g., business licenses, pool/sign permits, lottery/liquor licences)
• Telephone: 905-335-7731
• Email:

Bylaw Enforcement • Inquiries and complaints (e.g., property standards, nuisance/noise, lot maintenance, etc.)
• Telephone: 905-335-7731
• Email:


Return to the Front page
Print Friendly, PDF & Email

Comments are closed.