Telephone access to Service Burlington is currently unavailable

News 100 blueBy Staff

March 25th, 2020



In a stark, somewhat blunt statement, the city announced that:

Burlington logo

City Hall is closed. But tax payments are still being accepted.

At this time, in order to protect the public and City staff and to help minimize the spread of COVID-19 virus, all City facilities including City Hall will be closed until April 6, 2020.

With the closure of City facilities, telephone access to Service Burlington is currently unavailable.

Please send your community questions and requests to Service Burlington by email at or visit

That was it – no word on what happens to that email you send in.

The province announced a 1-800 service for the business sector.

Why can’t Burlington come upo with something that will meet the needs of its citizeans – unless of course there are no questions or concerns.

Perhaps the Telephone Town Hall on Thursday will shed some light on the level of concern and apprehension.

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1 comment to Telephone access to Service Burlington is currently unavailable

  • Perryb

    Dear “staff”: Easy to grumble about things which (in your opinion) are being done wrong. Maybe people are too busy dealing with emails to have time to tell you what they are doing.