Expect to see new, smaller – 25 passenger – buses in the streets of the city in the not too distant future.

By Pepper Parr

BURLINGTON, ON. February 28, 2013  Transit is going to get a lot more attention in this year’s budget that it did last year when close to half a million dollars was sucked out of transit and put into upgrading roads.

Then a funny thing happened – city council and staff learned that the people of Burlington did care about transit – they had made it their number three concern in an Environics poll done for the city.

That was all it took for the bureaucrats to start looking at transit more seriously.

Having a new Director of Transit in place didn’t hurt either.  Mike Spicer took over from Donna Shepherd who retired at the end of last year and has gone on to retirement.

Every manager brings his or her own style to the job – Spicer is different.

The specifics on the budget will get debated at a daylong session Thursday.  At a session of the Community Services Committee Wednesday night we got a peek as to what the transit people are thinking – in a phrase – more buses and a fleet that will have more flexibility.

Burlingtonians can expect to see smaller 25 passenger busses cruising along city street if the excited talk coming out of the mouth of the Director of transit is to be believed.

While nothing is cast in stone – the gist of what is planned is the purchase of 12 – eight metre “cut-away” buses that will carry 25 passengers: 19 seated, six standing.

The information was in an Alternative Vehicle Acquisition that feeds into a larger report on transit that will be debated on Thursday.

The words fare increase are going to creep into the budget debates.

What was interesting was the approach council took as it met in committee.  They looked as if they were prepared to sign the purchase order on the spot before Councillor Taylor piped up and said: “the public hasn’t seen these buses and we haven’t done any trial runs or testing”.  Taylor wanted to see something in the way of community input, to which everyone nodded – ‘uhuh we want input from the public’.  Had Taylor not made a comment – my sense was that the public wasn’t going to have much in the way of input on this decision.  Meed Ward, the traditional champion of the people’s interests didn’t say a word.

The 8 metre, 25 passenger bus that looks like it is going to be cruising around the streets of the city sometime in 2014 can be seen in the photo.


Return to the Front page

Performing Arts Centre board appears on stage; no kudos, no applause but a lot of questions.

By Pepper Parr

BURLINGTON, ON  February 26, 2013  This time the Board members showed up.  This time they did the talking and didn’t leave their Executive Director to carry the flag by herself.  This time the two Board members said they are a start-up and that many of the numbers they used in their original rosy projections were short of the mark.  This time they apologized – well sort of.  This time they said they would talk to council members and do a business review well before budgets were being considered.   And this time they said that if the projections they had on the table today didn’t come true – they probably wouldn’t be the people appearing before the council next time around.

Keeping the lights on – and putting bums in the seats.

It was a healthy and very welcome change by a Board that has been high-handed and close to insolent to a council that very much wants them to succeed.

Today was budget delegation day and most, if not all of the Boards that are funded by the city, appeared before the Budget and gave it their best shot.  Some, the Burlington Economic Development Corporation (BEDC)  were there arguing for a stay of execution while the Library Board argued for the funding needed to pay for the staff needed to operate the new library in the Alton Village.

We will cover those budget requests in separate articles.

Richard Burgess, current vice chair of the Burlington Performing Arts Centre board explained why the Centre needs significant funding for at least the next three years.

Rick Burgess,  a former city mayoralty candidate, he was beaten out by Cam Jackson in 2006, a lawyer by profession and currently the vice chair of the Burlington Performing Arts Centre incoming chair of the organization along with Peter Ashmore, treasurer with many years of experience in the management of assets and the development of new enterprises.

It was difficult to get a handle on exactly what the Performing Arts Centre wanted in terms of real cash.  Councillor Taylor, who was chairing this meeting of the Budget and Corporate Services committee, complained about data being given to him the day before the delegation was to appear.  The real numbers will come out during the debate that will take place on Thursday.

It was clear that rentals was the biggest problem – the team just wasn’t able to rent out as much space as they had planned.  And, their original rosy projections, based on a consultant’s report turned out to be weak.

The Board directed management to cut back and that meant events that might have been put on were not put on which weakened the revenue stream.

It is now evident that there was a bit of panic going on as the Board struggled to get a handle on how it could support management – but all this was behind the scenes.

What was evident, clearly evident, was a council that did not want this venture to fail but found itself with not nearly enough information and basically out of the loop while the Board went its own way.

To say Burgess and Ashmore were somewhat contrite but fully aware that a newer more collaborative relationship was needed would be a stretch.  Just what they took away from the meeting is not clear – but know this – things are different.

Most disturbing is that Mayor Goldring and Councillor Craven sit on that Board and should have been fully aware of the problems and how severe they were.  The rental situation is one that they had to be aware of – does management not give the Board a report every month on how many events took place and how many seats were sold?  If they aren’t doing this – then this city has a major problem on its hands with the Performing Arts centre.

If the information was made available to the Board and the two city representatives did not convey this to their council colleagues – well that`s a pot with a lot of flame underneath it that is going to boil over at some point.

Councillor Dennison, who always brings his business acumen to budgets wanted to see the people on the marketing side given base salaries and then bonused for the added business they bring in.  Ashmore didn’t think they could pull this off with the staff in place now; truth be told, he didn’t appear to have any appetite for taking aggressive steps.

Some wondered if raising the ticket price would do the trick.  Burgess explained two fundamentals which council members did not appear to appreciate.  Upping the price of tickets for commercial events will increase revenue but it will also reduce the number of people who attend.

What isn’t as clear as it could and should be is this.  Does the city have a situation where they are dealing with what Peter Ashmore called a start-up that is having its teething problems or are there some fundamental problems with the business plan.

I suspect Ashmore isn’t certain as to just what it is yet and if the treasurer doesn`t know – then the Board members are a little adrift.  That`s not to suggest Ashmore isn’t competent; this is his fourth year counting the beans.  Entertainment is a different business; it is more art than science and they are still learning the ropes.

Councillor Craven explains that the Board has leaned some lessons and that management has also learned some lessons – which is good – but they are doing all this learning on the public’s dime and the fear is that they may fail and Burlington will be in the same mess Hamilton is with their facility.

There are solid, competent people on staff who have yet to get a solid understanding of the city and what it thinks it wants in terms of culture.   The city has an executive director, Brenda Heatherington,  in place who brings loads of experience on growing and nurturing the appetite for culture.  What she may not yet have is a solid understanding of the market she is catering to – the public letters between the city hall reporter from the Post and Executive Editor Brenda Heatherington’s response made that clear.

This story isn’t over – council will have a very focused debate on this later in the week.  What the city does not want to find itself having to handle is a facility that many in the city didn’t want that now requires a million dollar annual intravenous line to keep it alive.

If that happens Burgess was very right – it will not be him serving as chair for very long.


Return to the Front page

Less than twenty people show up at the BAC for first peek at the 2013 city spending plan. City manager lays out the options.

By Pepper Parr

BURLINGTON, ON.  February 5, 2013  Budget time for the city.  This is going to be a tough one for Burlington to get through.  The amount of money coming in is lower and the amount that different boards want to spend is higher and the city has some core decisions to make on what lines of business it wants to be in and what it might be able to get out of.

In a survey the city had done recently, (cost – $10,000) Burlington tax payers were said to be satisfied with most things and were compared to other medium and large organizations.

These charts compare satisfaction levels in Burlington with other Ontario large and medium size municipalities.

Each year the city invites the public to a presentation of the budget and asks those attending to take part in an exercise  that gives the room instant answers to questions asked.  Each participant is given a little device – sort of like a TV remote – which they use to indicate what they think about the questions asked.  The results are tabulated immediately. This process gives the city a first look at how the public – make that taxpayers – are reacting to the spending plans.

The audience this year was considerably smaller than that of last year when the fireman showed up in force – that show of force was almost intimidating.  There were about 40 people in the room at the Burlington Art Centre this year – of which 19 were public and 18 city hall staff or politicians.

Hopefully when the library opens in Alton Village next year the city will hold an event in the northern part of Burlington; those people have been left out of the loop for far too long.

This is where the money raised is being spent.  The amounts shown are for every $100,ooo of property assessment.  If your property is assessed at $300,000 multiply the numbers shown by 3.

With so few people taking part,  it was not easy to see a tend except for comments on the funding increase the Burlington Performing Arts Centre has asked for this year – and projected out for the next three years as well.  One citizen wanted a referendum held to decide if the place should be kept; a little too late for that question.

Burlington’s historical tax rates with Consumer Price Index shown as well as tax increases for other urban municipalities.

Transit was also an issue for some people. What was evident again this year was how quickly staff would dig out the specifics on a spending question a member of the public might have and how pointed most of the questions were.  Most people had “their” agenda and they spoke to that.

This is the dirty one. It shows the estimated renewal requirement for 10 years along with the 10 year budget – we are short by 60% + and if not caught up we will have to rebuild roads completely at a very significant cost.

Local boards want an additional $1.4 million.  The Economic Development Corporation wants $1 million.  Transit spending that was pulled from the 2012 budget shows up in 2013

This is where the money comes from.

This is the time line the city will work to for completion of the 2013 budget.  If they don’t make the schedule – not to worry – the treasurer has authority to mail out a tax bill.

 

 

The city is undergoing a very significant change in the way it manages itself.   Three new concepts are in the process of being introduced:

Results Based Accountability, a process that will measure outcomes and better manage performance.

Business Process Management, which is a much tighter look at evaluating the capacity the city has to improve on the services it delivers.

Service Based Budgeting, which defines the services being delivered and matching the value of those services to the budget the city chooses to live within.

The condition of our roads wasn’t a question but it was certainly an issue from the city’s point of view.  Last year $1.2 million was spent on a procedure called “shave and pave” that extends the life of a road considerably – delaying a very costly re-build.  Burlington expects its roads to last 50 years before they have to be completely re-built.  The amount to be used on road repair for 2013 was set at $2 million

The city collects money for the Board of Education and for the Region, which includes the cost of the police force.  Of every dollar the city collects – 60 cents gets passed along to others.

The public meeting was preceded by a city council meeting where City Manager Jeff Fielding outlined the issues as he saw them and added that he is going to have to recast the capital budget and would rather have produced a two-year forecast rather than the traditional 10 year capital forecast.

Burlington is moving to an “asset management” approach to the facilities they have.  They will use an approach called “life cycle costing” as they city moves into a stage where residential tax revenue will stall and commercial tax revenues will undergo a reduction until the city gets a better grip on how its employments lands can be better utilized.

The capital budget proposed amounts to $551 million and covers roadways, storm water management, facilities and buildings, parks and open space, parking, fleet vehicles, information technology and corporate initiatives.

Fielding explained to Council that he was going to be able to hold the tax increase at 1.85%, which he thought was pretty good given the challenges the city faces.  Where Fielding was gulping was with the growth items that would add 4.5% to the tax hike – an amount Councillor Meed Ward saw as “untenable” and no one else wanted to get attached to either.  Mayor Goldring did say at that meeting that 6.5% was not on but that there was going to be something more than the just over 2% last year.

The budget process got a little bumpy as well this time around.  Fielding thought part of his job was to comment on the budgets submitted by the local boards (Library, Museum, Art Centre, Performing Art Centre and the Economic Development Corporation) and was brought to heel by the Library Board when they objected to his comments on the way they were staffing for the new Library in Alton Village.

Fielding wants a “governance” discussion that will clarify his role.  He told the Council he serves that “we do have to have a governance discussion…the boards represent you at arm’s length. They have more power than I have as a civic administrator.  You gave them that authority to run the service and you look to those boards for the advice you need.  They did that.”

“You saw the push back from the library when we even asked if they could find the staff they need for the new Alton Village library from within their current staffing compliment.  You saw that they were offended.

Fielding wants Council to decide if he is to have anything to do with the budgets the boards produce.  He’s in a bit of a bind; he has no oversight but he has to find the money they ask for.  “If you change your minds and want me to do that work and review their growth items then you need to make that clear to me and also make it clear to the boards.”  We have a bit of a turf struggle going on here.  The city manager should win this one.

This is the third budget this council has delivered and it will be significantly different from the last two.  The Burlington Performing Arts Centre wants an additional $225,000.  The Economic Development Corporation wants close to $1 million to restructure.  The Museums came in with a different story and announced that they had raised close to $85,000 in grants and didn’t appear to need any financial help.  They do want $7,000 plus to convert a part-time curatorial position to full-time.  The Burlington Arts Centre wants a  $125,000 addition to their base funding in 2013 and the same amount in 2014 plus $45,00 to align their compensation with provincial regulations. Sound of Music is asking for $37,000 more.

The Burlington Performing Arts Centre needs a $225,000 touch up as well.  All these “asks” add up to $4.5 million which will add more than 4% to the tax rate.

Meed Ward isn’t on for this even though most of the people with their hand out are within her ward.  She talked of the “lived” experience her constituents have to live with where they are asked to “reduce spending by 2% to 5%” while Burlington has put in place an across the board 2% for the boards.

Councillor Craven, who can fume almost as well as Councillor’s Taylor and Craven, said he agreed with Taylor about the need to look at the budget numbers but disagreed with Taylor on where the changes have to take place.  Craven says the cuts have to be made by Council and that “we can’t continue to push this onto our staff. “It’s about leadership”, he said.

The focus for 2013 is going to be infrastructure and the hospital levy.  The others are going to have to learn how to cut corners.  The Performing Arts people are probably going to be told to use their reserve to cover the 2012 short-fall.

The Burlington Economic Development Corporation might take the biggest hit.  “I don’t know” said city manager Fielding, “if the Economic Development Corporation has a future going forward.”  That’s code for – polish the resumes fellow, the gig is over.  Fielding said this is “something her has to look at.”

 

Return to the Front page