By Gazette Staff

February 9, 2026

BURLINGTON, ON

BFAST should be commended for getting this news out.  We certainly appreciate it.

Raewyn Jackson, formerly a vice-president at Metrolinx, is Burlington’s new transit director. With more than 10 years’ experience in transit operations based in Toronto, she’s been involved in the transportation industry for over 20 years. She was appointed to the Burlington position in mid-December, replacing the retired Catherine Baldelli, but as of this writing, the city has not issued a news release to announce it.

Burlington Transit Director Raewyn Jackson (LinkedIn profile photo)

Before her appointment, she had spent 2025 as vice-president of rapid transit operational performance for Metrolinx, where she worked with performance management and operational readiness teams. Prior to that, she was vice-president of rapid transit operations, where she instituted measures to strengthen safety and performance. Prior to becoming vice-president, she held several senior management roles with Metrolinx.

She also has 10 years of operational experience in running Toronto’s subway system and another 10 years leading multi-disciplinary teams dealing with emergency dispatch, security operations, gate planning and other critical issues for the GTA Airport Operations Control Centre.

“I’m energized by solving complex operational challenges that make transit safer, more reliable, and more customer-focused,” she says on her LinkedIn profile.

While it’s been a busy time for Jackson as she familiarizes herself with her new responsibilities, she’s made it clear that one of her priorities will be listening to transit riders’ concerns.

An initial meeting between Jackson and BFAST is scheduled for this Friday.

BFAST congratulates Raewyn on her appointment and looks forward to continuing the excellent communication we’ve had with the previous two transit directors.