Parking exemptions until the end of August.

By Staff

July 21st, 2024

BURLINGTON, ON

 

The City is helping flooded homeowners by lifting the timed parking restrictions for parking on residential streets until Aug. 31, 2024 across the city. This means you can park overnight or for longer than five hours on your street. You do no need to apply for a parking exemption during this time. Signed restrictions on residential streets still apply.

Please follow all other parking regulations for safety and fire routes. Parking offences, not related to time will still be enforced and you could receive a ticket or be towed if parked illegally.

Need enforcement? Email city@burlington.ca during business hours or call Halton Regional Police Non-Emergency Communications at 905-825-4777 on evenings and weekends. Ask for parking enforcement and a dispatcher will send a Parking Officer to the location.

Parking exemptions do not apply in the downtown area, the Waterfront, Beachway Park or Lowville Park. Please check for reservation and paid parking times in these areas. Make sure you park in a legal, designated parking spot and obey all parking rules and bylaws. Otherwise, you will be ticketed or towed.

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Knowing what the city has spent helps: what it might choose to spend going forward is the concern

By Pepper Parr

July 20th, 2024

BURLINGTON, ON

 

During the Special Council meeting last week Staff released reports on what had been done after the 2014 flood.

 

The yellow highlighting was put there by the city. They wanted the public to know that they had done what they thought was necessary.

Some of the funds came from the federal and provincial governments, who in turn got the funds from taxpayers – same pockets.

Eric Stern, a Burlington resident who  has been banging away at the rate at which tax increases are piled one on top of the taxes levied by the Regional government and the school boards.

Mayor Meed Ward chose to use the % Impact number rather than the actual tax increase when she spoke of the budget. There was never a definition given on just what an impact was.

Eric Stern

Many in his group look for a zero tax increase, which is just not possible.  Asking for a tax increase equal to inflation plus 1 percent for a couple of years might be what is needed. Whatever the Mayor produces in the way of a budget – it is now her responsibility to produce a budget – she is going to have to pay heed to this small group that have done their homework – expect to see something in the way of a semi-formal group going public and challenging the Mayor and her Council members.

Ward 4 Councillor Shawna Stolte floated an idea – holding a referendum asking the public what they would like to see in the way of spending.  The response in the Gazette comments section was brutal.

During the Special Council meeting on Thursday, City Staff put out a report that the Mayor couldn’t stop talking about.  The city did spend a lot of money after the 2014 flood.  Creek channels were cleaned up, widened and made to be able to handle more in the way of rainwater.

The task of keeping those creek beds clean wasn’t part of the mix.

There was a time when Burlington’s Jack Dennison served as Councillor for ward 4; he held that job for two decades I think.  He knew every nook and cranny of the city – I wonder what Jack would have said about spending less on the big things and doing more of the common sense stuff.

 

 

 

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Benefits of Porcelain Veneers: an effective solution for hiding flaws and discolorations

By Mike Jones

July 18th, 2024

BURLINGTON, ON

 

Whether your teeth have minor chips, cracks or discolorations, veneers are an effective solution for hiding these flaws and discolorations. With their natural aesthetic, you’ll be able to smile confidently knowing no one will notice.

Tooth veneers also resist staining better than regular tooth enamel, helping you keep your smile whiter for longer.

  1. Can fix small imperfections

Before and after – dental veneers are a choice that works for many people.

Veneers can help conceal small chips, cracks or gaps in your teeth so you can achieve a smile free from imperfections. They may also help correct mildly crooked or overcrowded smiles without needing orthodontic treatment.

Before applying veneers, we will remove about 0.5 millimeter of enamel from your tooth’s surface in order to roughen and help the veneers adhere better. Multiple veneers may then be used to close spaces between teeth, lengthen worn down ones, reshape irregularly-shaped ones or add uniform coloration in aging teeth. Keep іn mind that veneers cost can vary depending оn factors like the number оf veneers needed and the specific materials used.

Porcelain veneers cannot replace large broken teeth or prevent decay in underlying tooth structure; as they cover only the front surface of your tooth, it is still essential to practice good oral hygiene habits such as regular brushing and flossing.

  1. Gives a natural appearance

Veneers are designed to perfectly replicate the color and appearance of natural tooth enamel, making them look quite convincing. Furthermore, veneers are extremely durable and stain-resistant – although their effects won’t be quite as obvious than that of your natural enamel.

Deliberately constructed veneers can quickly address various cosmetic flaws at once, such as stains, chips and cracks, misalignment issues and even severe discoloration that does not respond to conventional teeth whitening methods.

The kind of smile many people with minor dental problems wish they could have.

Veneers have proven to be highly effective and can last up to 10 years with proper care. Maintaining veneers is easy; just brush twice daily, floss, use mouthwash and schedule regular dental visits. In addition, try not to chew on hard objects like ice as this may damage both natural teeth and veneers.

  1. Minimally invasive procedure

When our dentist applies veneers to your teeth, he or she will only need to take minimal measures to achieve a natural-looking smile with minimum discomfort or pain involved.

Our dentists use impressions to design veneers that replicate the color and contouring of natural teeth. If cared for properly, a veneer could last 10-12 years before needing replacing or repairs.

Porcelain veneers can help correct minor cosmetic concerns like discoloration, chipped teeth and cracks in your smile. Unfortunately, however, porcelain veneers cannot address structural issues like crookedness or an open bite; in such cases our dentists may recommend Invisalign or another orthodontic treatment instead.

  1. Durable and stain-resistant

Porcelain veneers bonded to your teeth are nearly as strong as natural enamel on them, meaning that they’re very resilient against temperature changes, stains, and fractures.

Before applying veneers to your teeth, your cosmetic dentist will remove a thin layer of enamel. This is to ensure they look natural and fit perfectly within the mouth.

Maintaining healthy veneers requires taking steps that won’t stain or damage them, such as chewing hard objects (pens and fingernails) or smoking, brushing regularly and flossing frequently – your dentist should provide instructions for doing so to extend their lifespan up to 15 years! With proper care, your veneers could last you for decades without needing replacement!

  1. Easy Maintenance

Porcelain veneers are quite durable, they still require regular oral care in order to avoid plaque build-up and staining.

Although porcelain veneers are quite durable, they still require regular oral care in order to avoid plaque build-up and staining. Brushing two times daily with a soft-bristled toothbrush and flossing every day are both great ways to ensure that all teeth – including those covered by veneers – remain clean and free of debris.

Hard foods should also be avoided if you have the habit of biting down on nuts or ice, which may chip or break veneers. Also consider wearing a mouth guard at night if you experience grinding/clenching your teeth (known as bruxism) which could damage both the enamel and veneers of your teeth.

Visit your dentist every six months for regular dental cleanings and examinations to detect issues early on, like chipping or decay. Doing this will keep your veneers looking their best over time.

 

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Members of Council appear to like the Neighbourhood grant program

By Pepper Parr

July 20th, 2024

BURLINGTON, ON

 

The number of people who send the Gazette pictures and notes about issues in their communities has increased significantly – this was before the floods.

People are chaffing at some of the city spending; they see it as unnecessary and something that doesn’t really return much to the community overall.

The City Neighbourhood program that will give a group of people $500 to hold a small community event has been around for some time.  City Staff are available to take people through the process – oddly – they seldom report on the events that take place; something about privacy matters.

The explanation is that Parks, Recreation and Culture is working to improve the way communities get together and build stronger relationships.  The picture of the sign, shown below, outside the Brant Hills Community Centre, was seen by some as a little over the top.

This ward 3 sign may have been something Councillor Nisan wanted to see happen.  Given that he no longer lives in the ward that he represents, he may need city funded events to take place so he can actually meet with his constituent.

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Flooding: Willowbrook and Dorset intersection becomes a large pond

By Pepper Parr

July 19th, 2024

BURLINGTON, ON

 

A picture is indeed worth a thousand words.

The water needed a place to go – catch basins might have been blogged. Some homes were badly damaged.

Visuals sent to us by an Aldershot resident show the extent of the flooding in his neighbourhood.

The pictures were taken by Craig Cosby and are of the flood at the Willowbrook and Dorset intersection; going up Willowbrook along the creek to Enfield.

Cosby said: “I think nine home ended up flooded, some up into the main floor.

 

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LCBO strike settled; stores will reopen on Tuesday

By Pepper Parr

July 19th, 2024

BURLINGTON, ON

Despite a tentative agreement,  LCBO workers are still on strike

The booze strike is over.

Hallelujah!

The news that will be toasted by drinkers across Ontario.  A tentative agreement with the Ontario Public Service Employees union and the LCBO to end the first strike in its history was arrived at after two days of around-the-clock bargaining.

The LCBO said stores will reopen Tuesday.

No photo op for the Premier on this occasion.

 

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City, Region and the 407 ETR corporation are making support funding available - quickly

By Pepper Parr

July 19th, 2024

BURLINGTON, ON

More than 680 homes were damaged by flooding earlier this week.

Financial support will be available to these home owners

Thirteen homes along Cavendish were badly damaged.  They are getting cheques from the Hwy ETR Corporation in the amount of $2000.

The City has a plan that will give $1000 to those home owners who qualify.  The City CAO made it clear that the criteria to get the will be simple.

The Region has a grant of $1000 per home that was damaged; they too will have a low bar to qualify.

City Council moved quickly to get funds to people.City staff did a remarkable job scrambling to meet a situation that called for everyone to be available.

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Flooding: What happened, where did it happen and why

By Pepper Parr

July 19th, 2024

BURLINGTON, ON

 

So what happened and why did it happen?

And where was the damage worst?

The data to this point is that 680 homes were flooded – that is not a final figure.  The Mayor said her house had four inches of water in the basement but that she yet to report the damage.

In 2014 when the city was flooded there were more than 3000 homes flooded.

The graphic shows where most of the damage took place.  That data came from the Region and as you can see most of the homes were in ward 3.

Hwy 407 ETR cuts through the ward.

It was block at an 8 foot pipe that got blocked that cause the water to back up and flood streets in the Cavendish area

The water was running through West Rambo Creek where it was collected at a culvert. The grating got blocked causing the water to back up into the neighbourhood. The yellow line is the 8 foot pipe that take the water beneath the 407.

Crate that was blocked resulting in a backup of the flood waters in the Cavendish Drive community.

Council, to its credit, did a very good job of take the required action to keep people informed and to get on with the clean up.

Much more on this story.

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Days later and the flood cleanup is underway

By Pepper Parr

July 19th, 2024

BURLINGTON. ON

 

The water has subsided.

Was there work that could have been done to prevent this level of damage.

The ruined furniture and fixtures are out on the edge of the road waiting for the garbage people to truck it away.

Waiting to learn if there is going to be any financial support from the province.

Waiting as well to hear what City Council is going to say at their Special Council meeting late today.  The meeting will be web cast live starting at 9:30 – the Gazette will be reporting on that meeting.

The Regional government has loosed up how much garbage can be put out and when waste will be picked up.  That information is set out below.

To support clean-up efforts, between Monday, July 22, and Friday, August 2, in addition to regular waste service, Halton Region will be providing enhanced curbside waste collection services to all residents who have reported property flooding to Halton Region as follows:

  • Garbage – limits temporarily waived, no bag tags required, collected weekly on regular collection days for the next two weeks
  • Bulk items – limits temporarily waived, size limits and acceptable items (e.g., furniture, carpet/flooring etc.) still apply, collected weekly on regular collection days for the next two weeks

To receive this service, you must report your flooding to the Region of Halton by calling 311.

This is not a yard sale.

The families will want to replace what has been ruined by water that flooded into their basement.

There was nothing anyone could have done about the rainfall. What we could have been spared was having that water flood our streets and seep into basement.

Related news stories:
How Council stumbled to the Special Council meeting that will take place on Friday.

Photographs by Craig, an Aldershot resident.

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Flooding: We did know then what we needed to know now - the Mayor just didn't act on it

By Pepper Parr

July 18th, 2024

BURLINGTON, ON

OPINION

There is a phrase that we  hear often at City Council meetings: “It has been a learning experience” when something went wrong and no one takes responsibility.  We see this as really lax discipline and a classic case of failure on the part of both Staff and Council to be held accountable.

We were fortunate as a city , if such a thing can be said, that there was some provincial funding paid out to homeowners who had to make major repairs to their basements in 2014.

There were reports produced and they got that “Receive and File” status.

We knew in 2014 that creeks got clogged with fallen tree limbs and branches that had accumulated in the often dry empty creeks bottoms.

We didn’t expect 150 to 200 mm of rain in a six hour period.

When that rain came rushing through the creeks the tree limbs and branches were shoved along creeks that could not handle the volume and the clutter jammed and forced water out on the streets and into the basements of hundreds of homes.

We didn’t see that August 2014 rain coming.  The words climate change were not yet part of our vernacular.

But we know that now, we have known that for some time.  Where were the people who are very well paid to do constant risk analysis on every city program?

There were few unknowns after the 2014 flood.  The only thing we didn’t know was – when would the next heavy rain storm come?

City Council made a big hairy deal over declaring a Climate Change Emergency. Burlington is very good at making big statements.  Not so good at making big decisions.

It’s worse than that however.

In July of 2018 in anticipation of the 4 year anniversary of the flood some of the people working with Marianne Meed Ward on her run for the Office of Mayor prepared a report for her setting out in significant detail what the challenge was and what could be done to prepare for floods in the future.

That report was given to Marianne, it was discussed with her at length and made part of her election platform.  Rick Goldring, the incumbent at the time knew he was in trouble; the Meed Ward storm water report didn’t help.

In a report the Gazette wrote on the plan Meed Ward had we quoted her as saying: “As your mayor I will support measures to reduce flooding causes, and effects at the city level by Advocating responsible growth, not over-development.”

A link to that Gazette article is set out below.

The report given to Meed Ward follows/

We sometimes say: If we knew then what we know now – what a difference it would have made.

The truth is – we did know then what we needed to know.

Home Flood Protection Program:

 Burlington, Ont., Aug. 4, 2017— The University of Waterloo, Province of Ontario and City of Burlington announced  the launch of the Home Flood Protection Pilot Program.

    • Developed by University of Waterloo and the Intact Centre on Climate Adaptation( and applied research centre); delivered by AET Consulting; subsidized by Intact Insurance Co., Province of Ontario, City of Burlington
    • The Home Flood Protection Program aims to help homeowners identify flood risks, take action to reduce those risks and support preventative maintenance activities that reduce risks over the long-term. This is achieved by a trained assessor who completes a 50-point visual assessment of potential sources of water entry into the home and discusses preventative maintenance practices with homeowners.
    • A confidential report is created to provide homeowners with a list of the top actions to reduce flood risk. The pilot program is available for single-family homeowners for a subsidized fee of $125 across Burlington from August to December 2017.
    • Overall numbers unavailable (from source) but major uptake in Burlington was from the southwest and north sectors of the City – those most impacted by the flooding.
  • January 2018 announced that the program would be extended to other jurisdictions across Ontario plus Saskatoon:
    • City of Toronto – official launch July 11, 2018
    • Brantford
    • Bowmanville
    • Clarington
    • Hamilton
    • Oakville
    • Waterloo Region
  • Special promotion offered to Burlington residents beginning January 2018 – 100 free assessments on a ‘first come, first served’ basis.
    • As of July 11/2018 – only 92 new registrations with the program
    • City of Burlington staff source ( A. Shahzad) claimed that there was a quota (~150) but there seemed to be a general lack of interest in the program.
    • Majority of take-up is during the summer (based on one year of operation).
    • Informal feedback is that people are pleased with information they receive re ongoing maintenance (i.e. back-up valves).

City’s Response to August 4, 2014 – Chronology of Events/Actions:

Note: The follow is a list of reports that were prepared; many of the documents are no longer available on the city web site – why? that’s another story

Aug. 14, 2014 – Special Burlington City Council Meeting (F-36-14)

Sept. 8, 2014 – Flood presentation at Development and Infrastructure Committee (DI-16-14)

Sept. 22, 2014 – Report providing information on a program to assist homeowners with the cost of building permit fees for flood prevention (PB-85-14Appendix to the report

Sept. 29, 2014 – Report recommending approval to establish a Flood Disaster Relief Committee (CM-14-14)

Nov. 17, 2014 – Report providing a storm water update regarding the Aug. 4 flood (CW-03-14)

Jan. 14, 2015 – Halton Region Basement Flooding Mitigation Study – Update #2

Feb. 18, 2015 – Halton Region Basement Flooding Mitigation Study – Update #3

Mar. 15, 2015 – City of Burlington Flood Response Update #1

  • Key status piece/review for projects and planned mitigations
  • Identifies the 15 priority projects across the city.
  • Response is multi-faceted but bureaucratic and focused on symptoms rather than root causes.

April 22, 2015 – Halton Region Basement Flooding Mitigation Study – Update #4

April 30, 2015 – Conservation Halton report August 4, 2014 Storm Event, Burlington

May 20, 2015 – Halton Region Basement Flooding Mitigation Study – Update #5

July 6, 2015 – City of Burlington report providing an update regarding the Flood Vulnerability and Prioritization Study (CW-09-15) Appendix E – Figure 1  Appendix E – Figure 2

July 8, 2015 – Halton Region report PW-22-15 – Region Wide Basement Flooding Mitigation Study: Final Report and Recommendations

 June 15, 2016 – Halton Region report PW-18-16 Region Wide Basement Flooding Mitigation Program

June 17, 2017  –  City of Burlington report prepared by Amec Foster Wheeler Urban-Area Flood Vulnerability, Prioritization and Mitigation Study

Characteristics of City’s Flood Risk Mitigation Program:

  • Recognizes that floods are not unique occurrences but that severe climatic events will be recurring “as the frequency and severity of extreme weather due to climate change is increasing …”
    • However, City still targets the after-effects rather than addressing root causes and getting ahead of the curve.
  • Every City initiative is focused on home-owner self-help. There is no holistic or broad systemic response and no response that is innovative.
  • “It is the City of Burlington’s responsibility to manage the storm sewer system and creeks to ensure stormwater runoff is safely carried away to reduce the risk of flooding”;
    • Hired AMEC Foster Wheeler (stormwater consultants) to analyse the storm, the impact on stormwater drainage and suggest mitigation measures.
    • July 15/2015 – preliminary findings presented to Council – additional $20.4 million added to multi year (10 year window) budget for stormwater infrastructure improvements.
      • `$ 2million/yr. for capital projects and upgrades such as larger creek culverts and improvements to creek channels.
      • Traditional erosion control and capacity increase solutions with planned projects that were accelerated with the marginally increased funding.
      • Three completed Spring/Summer 2018 – four years after the event.
        • Roseland Creek capacity
        • Tuck Creek erosion control
        • Tuck Creek capacity
      • Others scheduled for completion 2019-2020
    • Advice and remedial actions target the ‘homeowner’ as the responsible agent; focused on the private citizen in isolation and address the effects of a potentially recurring problem with traditional responses (i.e. increase capacity); does not holistically address the broader impacts of climate change over time with integrated, interdependent solutions.
    • List of subsidies available but again the onus is on the homeowner to effect or action.

Latest Findings and Reports:

Amec Foster Wheeler – Final Report (July 31/2017)

  • Final report three (3) years after the event.
  • Concluded that past vulnerability assessments were piecemeal – watershed by watershed rather than city-wide and comprehensive.
  • Noted that “most of the flood vulnerable areas have been identified on a theoretical basis only (i.e. hydrologic and hydraulic modelling).”
  • Identifies the most severely impacted watersheds:
    • Roseland creek
    • Tuck creek
    • Shoreacres creek
    • Appleby creek
  • Potential issues with the reliability of the base data and models – used the most current available hydrologic and hydraulic models; did not develop new ones for the assessment. Several of the City’s modeling platforms were/are seriously dated.
  • Ironically, the Regional Storm floodlines rather than the August 4th storm floodlines were used for many watersheds because the digital data was available and reasonably similar +/- 10%. Assume this is within an acceptable margin of error.
  • A series of limitations are noted with the assessment (p.36-37) – several appear serious. Leads to questions of overall accuracy/utility.
  • The data show that Low Density Residential is the most vulnerable land use in the City’s urban area, representing 73% of all flood vulnerable buildings. When all residential land uses are combined, they constitute 82% of flood vulnerable buildings in the City-wide urban area. The data also indicate that Tuck Creek contains the greatest number of flood vulnerable buildings, followed by Roseland Creek and Appleby Creek; these three (3) creeks (in addition to Shoreacres Creek) were also the hardest hit on August 4th, 2014.
  • A summary of the analysis and results is as follows:
    • ► 118 culverts/bridges assessed
    • ► Twenty (20) arterial structures have capacities less than or equal to the 5 year event (Note: This inherently conservative assessment does not account for the influence of manmade storage upstream of roadway and railway culverts)
    • ► 62 structures do not meet MTO B-100 criteria
    • ► 69 structures do not meet all criteria (MTO and MNRF)
    • ► Limitations of assessment (error) are similar to those expressed for FVA characterization
    • ► Where FVRs are downstream of priority FVAs, culvert upgrades have been considered for the short-list of flood mitigation alternatives.

Study Recommendations:

  1. Work with partner agencies to establish/improve a network of stream flow and rainfall gauges for representative watersheds to assist in future extreme event characterization and calibration of future hydrologic modelling;
  2. Undertake on a City-wide basis for each watershed / subwatershed detailed minor-major system hydrologic/hydraulic modelling to further characterize flood risk associate with urban stormwater conveyance including surface and storm sewer conveyance and confirm priority UFVAs identified herein;
  3. Update stormwater management design standards, including formally updating IDF relationships and design storms on a periodic basis. Climate change considerations should be incorporated in the guidelines for design of stormwater management systems and conveyance infrastructure;
  4. Complete a detailed assessment (i.e. simulation of spatially/temporally varying rainfall) for the August 4th, 2014 storm with consideration for peak flow attenuation behind culverts for Shoreacres and Appleby Creek to determine if the hydrologic models are underestimating runoff response (Note: the Tuck Creek hydrologic model underestimated August 4th, 2014 peak flows in the headwaters). The results of this assessment should be considered in the development of any future hydrologic modelling for City watersheds
  5. Strategically update hydrologic models City-wide to account for changes in land use and as deemed necessary by flood mitigation projects recommended herein or other future projects. Model calibration and use of common modelling platforms would be considered beneficial;
  6. Partner with Conservation Halton to update riverside hydraulic modelling City-wide, and update the assessment of riverine flood risk (RFVA characterization) completed herein as these models become available in order to confirm priority RFVAs;
  7. Undertake the next stage of studies (Class Environmental Assessments and Master Drainage Plans) for the flood mitigation projects recommended herein to refine the flood risk characterization, consider environmental, social and economic constraints, consult the public and ultimately confirm the efficacy of the projects prior to implementation;
  8. Optimize infrastructure sizing for culverts, channelizations and flood control facilities at the next level of study and undertake impact assessments to minimize flood impacts to upstream or downstream properties.
  9. Based on Urban Area Flood Mitigation assessments include infrastructure not evaluated in the current study and consider full range of potential solutions. Update the City’s capital project prioritization based on the updated assessment.
  10. The Provincial Policy Statement (PPS) 2014, Section 3.1.5 specifies that certain high risk land uses such as hospitals, long term care homes, schools, essential emergency services, etc. not be permitted in the floodplain (ref. Appendix L). Future studies should consider these uses and the related risks in developing appropriate strategies.
  11. Outcomes from the Intact Centre on Climate Adaptation (University of Waterloo) (ref. Appendix I) Home Flood Protection Program) should be considered going forward in building flood resiliency in the City’s residential communities. – ongoing
  12. As part of future watershed-based master plans, key road networks used for emergency services should be considered and integrated as part of the overall flood management solutions (ref. Appendix L).
  13. The City’s future watershed-based master plans should build from a sound local knowledge base related to past (historic) and on-going management practices. Feedback, through post-construction monitoring of the effectiveness of these works, should form an adaptive management mechanism to improve future designs and approaches.
  14. The City should seek out to partner with area stakeholders, including Conservation Halton, Region of Halton, utility companies, developers and others to implement fully integrated solutions compliant with Municipal and Provincial policy.
  15. The Region of Halton has initiated a downspout disconnection program partially in response to the August 4, 2014 storm. The City will work with the Region to encourage participation and awareness of this program and also consider its influence on future surface drainage assessments – done

For those of you who need some time to put your feet up – this is going to be disturbing news.

Salt with Pepper is the musings, reflections and opinions of the publisher of the Burlington Gazette, an online newspaper that was formed in 2010 and is a member of the National Newsmedia Council.

Related news story

Gazette story in Mayor’s election plans in 2018

 

 

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The water just didn't stop - amount of damage may exceed the 2014 flood

By Pepper Parr

July 18th, 2024

BURLINGTON, ON

 

The  the extent of the damage and the amount of water that was coursing through the streets of every community in the city is more than a repatet of the 2014 flood..

The 2014 flood was, for the most part, restricted to the east end of the city.  This storm didn’t discriminate – Burlington got drenched.

 

 

Stills from a video we were sent is typical of what every street in the city experienced.  The flow of water on Brant Street north of the QEW looked like a creek.  Several locations on the North Service Road east of King Road were close to impassable.

Tuck Creek in the Arbour/Shore Acres area was hit badly – our correspondent knew of 12 homes that were flooded this week and in 2014 as well.  “We are all worried about getting through this; the immediate costs and the impact this might have on the value of our homes.”

One of the Burlington Leadership Teams was to meet today – no word yet on what, if anything, they decided.  The Communications Team seems to be asleep at the switch.  Other than a fulsome statement from Ward Councillor Lisa Kearns the public has heard nothing.  The Mayor has been tweeting.

Who to call and what the different levels of local government are set out in the link below.

Related news stories:

Where to get support: waste removal and garbage pick up days.

Council stumbled in working out what the city was going to do.

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City responses to floods was just not good enough.

By Pepper Parr

July 19th, 2024

BURLINGTON, ON

 

It was better than nothing – and some of the information was very useful.

It was the congratulating staff for the wonderful work they did  – when it was terrible.

The time spent on getting to an Urgent Business matter that wasn’t on the agenda was just plain irresponsible. Rain was falling on the streets while coouncil dithered.

The City Response was disappointing.  Communications seemed to have put their phones on hold.  There was nothing in the way of media releases.

In the lengthy article we did (link below) on the Council meeting it becomes clear that some people just didn’t know what they were doing.

One can imagine that Service Burlington was swamped with calls.  That’s why they are in place – to take calls – and if things move to a crisis mode one would hope that staff were trained to deal with that kind of situation.

Kearns deserves credit for getting something out.  She appears to have missed the photo op that took place on Cavendish near the 407 ETR overpass.  The Mayor was there – you weren’t surprised at that were you?

The report that follows came out of ward 2 Councillor’s office. Lisa Kearns was the Councillor who asked the questions that needed to be asked at the Tuesday Council meeting and pressed for the Special Council Meeting scheduled for the 19th

Kearns got it right when she thanked everyone who reached out to support their neighbours, especially those assisting families impacted by the flooding. “Your acts of kindness truly reflect the spirit of our community. Whether you checked in on a neighbour or extended a helping hand to someone out of town, your compassion has not gone unnoticed.”

The useful information included:

To help you stay informed and be prepared, here are some key resources:

Reporting Flooding

Basement Flooding: Contact 311 to report.

Street/City Property Flooding or Downed Trees: Call Service Burlington at 905-335-7777 or email city@burlington.ca.

Window/Door Flooding: Also contact Service Burlington.

The ground was soaked, unable to absorb the water – it then takes the course of least resistance. This picture is from ward 3.

Register with Halton Region:  Call 311 to register your flooding incident with Halton Region. Despite high call volumes, it’s essential to hold and report your situation for assessment and planning. Halton Region Public Works staff are working swiftly to review and follow up on each case.

Safety Precautions

* Immediate Danger: Call 911.

* Children and Pets: Keep them out of the affected area until cleanup is done.

* Electrical Safety: If water is near electrical outlets or panels, consider turning off your electricity. Consult your hydro company or an electrician as needed.

* Gas Safety: If you smell gas, leave immediately and contact your gas provider.

* Plumbing Use: Avoid using toilets or sinks until the source of the backup is identified.

* Food Safety: Do not consume potentially contaminated food.

Enhanced Waste Collection

To support clean-up efforts, between Monday, July 22, and Friday, August 2, in addition to regular waste service, Halton Region will be providing enhanced curbside waste collection services to all residents who have reported property flooding to Halton Region as follows:

  • Garbage – limits temporarily waived, no bag tags required, collected weekly on regular collection days for the next two weeks
  • Bulk items – limits temporarily waived, size limits and acceptable items (e.g., furniture, carpet/flooring etc.) still apply, collected weekly on regular collection days for the next two weeks

To receive this service, you must report your flooding to the Region of Halton by calling 311.

Helpful Links from Region of Halton

Enhanced Basement Flooding Prevention Subsidy Program

Basement Flooding Mitigation Program

Taking Action – Wastewater (Sewage) Backups in Homes

Insurance Assistance: The Insurance Bureau of Canada (IBC) is available to help with insurance questions.   Phone: 1-844-227-5422 * Email: ONCIC@ibc.ca  – * Website: Information on filing a claim is available.

Contact your insurance provider, document the damage with photos, and follow their instructions, which may include sending an adjuster or recommending repair services.

Travel and Safety Around the City

Do not drive or walk on flooded roads.

Immediate Danger: Call 911.

Private Property Flooding: Call 311.

Public Property Flooding: Call 905-335-7777 or email city@burlington.ca.

Flood Cleanup

City crews are clearing flooded areas. Homeowners should act quickly and safely. The Canadian Red Cross offers detailed flood cleanup and recovery guidance on their website.

Mental Health Support:  Flood recovery can be stressful. Distress Centre Halton offers 24/7 support at 905-681-1488.

Newcomer Services: If you are new to Canada and needing support, please reach out to HMC Connections

My office is here to assist you with any concerns or questions you may have. Please don’t hesitate to email us at Ward2@burlington.ca. We’re committed to supporting you through this recovery process.

Related news story.

Council stumbles

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Shawna Stolte: Ask the public how much they are prepared to pay to upgrade the infrastructure and manage the flooding

By Pepper Parr

July 18th, 2024

BURLINGTON, ON

 

During the long meeting during which members of Council struggled to develop a process and procedure that would be used to communicate with the public on the steps being taken to keep people fully informed.

How much money will it take to prevent floods like this when heavy rain hits the city?

So far there has been one message from the city and a note from ward 4 Councillor Shawna Stolte.

Ward 4 Councillor Shawna Stolte

Stolte did something else; she tossed out an idea that the Mayor grabbed onto quickly.

“ I want to toss something out there for the public and this committee for council to consider.

“We are  elected to make decisions on behalf of the community, but there comes a time when there are some decisions that may need to go back to the community. And I just want to toss out the idea of the possibility of us requesting from staff to work on a report that would show us exactly what that number would look like for us to repair our water infrastructure system in order to try to prevent this from happening again, and bring that number to the public, possibly in the form of a referendum at the next election and just see if people, a majority of the public, are willing, more than willing, to take on the financial cost of what it’s going to take to ensure that our flooding infrastructure is updated.

“With a well-researched Staff report we could take to the public and let them decide.”

Referendums are one way of focusing public interest.  The referendum has to be approved by the province and there are some very tight rules as to when they can be run and how they are interpreted.

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Flood Warning message has been downgraded

By Staff

July 17th. 2024

BURLINGTON, ON

 

Conservation Halton advises that the Flood Warning message issued July 16, 2024 has been downgraded to a Watershed Conditions Statement – Water Safety which is now in effect.

Water levels in watershed creeks rose significantly earlier in the week. Caution around the edges of creeks – especially with children.

Conservation Halton reports that areas within our jurisdiction received upwards of 80 mm yesterday, with the highest amounts recorded within the middle and upper watershed areas. The heavy rain combined with saturated ground conditions resulted in flooding of low-lying areas and watercourse overtopping at number of roadway crossings throughout the jurisdiction.  Watershed monitoring information combined with visual observations completed today have confirmed that water levels have receded following yesterday’s rain and flooding is no longer a concern.  Latest forecast information also indicates that no significant rainfall is anticipated over the next several days. Notwithstanding, levels within all watercourses will remain elevated as conditions slowly return to normal.

Conservation Halton continues to remind all residents and children to keep a safe distance from all watercourses and structures such as bridges, culverts and dams. Elevated water levels, fast flowing water, and slippery conditions along stream banks continue to make these locations extremely dangerous. Please alert children in your care of these imminent dangers.

Conservation Halton will continue to monitor stream and weather conditions and will issue an update to this Watershed Condition Statement –Water Safety message as conditions warrant.

This Watershed Condition Statement will be in effect through Friday July 19, 2024.

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A trickle of flood news from city hall and the ward 4 Councillor

By Staff

July 17th, 2024

BURLINGTON, ON

 

Flood Update for July 17 

Burlington and surrounding areas have received a large amount of rain since July 15. Flooding has occurred in several areas throughout the city and as a result, Burlington is now in Level 2 Enhanced Monitoring response. The City is making progress on clearing blockages, repairing/cleaning roads, boulevards, and tree debris removals. City staff and contractors will be out cleaning up and clearing debris over the next several days or weeks.

Updated reports indicate that on July 15, approximately 65mm of rain fell in three hours with more rain coming later. Work is ongoing to confirm the total precipitation.

Residents who need power, shower facilities or a comfortable place to go can come to any City recreation facility during normal business hours.

The City is working very closely with community partners including Burlington Hydro, Halton Region, Halton Regional Police Services, Enbridge Gas and the Ministry of Transportation.

Please continue to use caution when travelling around the city. Avoid all waterways such as ponds, creeks, streams and culverts.

  • Do not drive or walk on flooded roads.
  • If you or someone else is in immediate danger, call 9-1-1.
  • If you have flooding on private property, please call 3-1-1 for Halton Region response.
  • If there is flooding on roads or public property, please call Service Burlington at 905-335-7777 or city@burlington.ca.

Residents are encouraged to subscribe to news alerts for extreme weather alerts, road closures and more at burlington.ca/subscribe and follow the City’s social media channels for the latest updates.

Current Road Closures 

  • Flatt Road from #266 to the west terminus
  • Unsworth Avenue from Garden View to Sandcherry Drive
  • Cavendish Drive, 100m east of Weybridge Court

Road closure updates will be posted on social media as well as through the newsfeed at burlington.ca/roadclosures.

Cavendish Drive 

Cavendish Drive is experiencing significant flooding due to a blocked inlet and partially failed berm located on Highway 407 ETR property. 407 ETR staff are on site responding, and City staff have been in ongoing communication with 407 ETR, and the Ministry of Transportation, and are prepared to address any issues on City property.

First responders have recommended that those with flooded basements find alternate accommodations until the floodwaters recede. Information on short-term support has been provided.

Special Council Meeting 

A special Council Meeting has been scheduled for Friday, July 19 at 9:30 a.m. A verbal update will be provided to council on the current situation, actions taken, next steps and resourcing.

Residents can come to the meeting at 426 Brant St. or can stream the meeting at burlington.ca/calendar.

Burlington is a city where people, nature and business thrive. Sign up to learn more about Burlington at burlington.ca/subscribe and follow @CityBurlington on social media.

Infrastructure Investments 

Since 2014 the City of Burlington has invested $20M in stormwater infrastructure which has made a difference in our ability to handle storm water and reduce flooding. The City is committed to asset and infrastructure management, consistently increasing our investment in these areas to mitigate the impact of severe storms and flooding.

Mayor Marianne Meed Ward said: “We understand the concerns and uncertainties following this week’s flooding events. As someone personally affected by the flooding, I empathize deeply with the distress caused. City staff and all members of Council are continuing to work with the community to get answers to questions and provide supports as quickly as possible. We will reconvene on Friday, July 19 at a Special Council Meeting to discuss path forward and provide updates to the community. We are fully committed to addressing this emergency and ensuring the safety and well-being of our community.”

Councillor Stolte, along with Kearns and Sharman fully understood the gravity of the flooding.

Stolte on the CURRENT STATE-July 17th, 2024 at 9:00 am

The Gazette received the email just after 2:00 pm.

The city activated the Emergency and Continuity Management team to address the flooding.

On Monday, July 15 and Tuesday, July 16, several rounds of extensive rain and thunderstorms resulted in flash flooding occurring in multiple locations across the region.  Initial data suggests approximately 70 mm of rain fell on Monday, July 15, 2024 with the majority falling in isolated areas of the City of Burlington and Town of Oakville.

WHAT CAN RESIDENTS DO?

Residents should call Halton Region. They are continuing to update website and social media to provide the information. If you are experiencing basement flooding, the following are the key messages and steps to take:

1. Take immediate safety precautions

If you or someone is in immediate danger, please call 911.
Keep children and pets out of the affected area until cleanup has been completed.
If water has risen above electrical outlets or water is near electrical panels, consider shutting off your hydro. Contact your local hydro company and/or an electrician, if necessary. Note: This would affect the operation of a sump pump or sewage ejector.
If you detect gas, leave the house immediately and contact your gas provider. Water can extinguish a pilot light on a gas appliance, but gas may continue to run.
Do not use toilets or sinks until the source of the backup is known. This will help prevent more wastewater from entering your home.
Do not consume potentially contaminated food.

2. Contact Halton Region at 311 (24 hours a day, 7 days a week) or email accesshalton@halton.ca, regardless of the source of blockage.

Halton Region Public Works staff are working as quickly as possible to review the property history, discuss the situation with the property owner, and continue follow-up as required.

3. Contact your insurance provider to report damage and take pictures. Depending on the terms of the insurance policy, the insurer may:

-assign an adjuster to visit the impacted home to take additional pictures and handle the claim
-recommend a vendor who will conduct the emergency services and repairs
Please direct residents to our Taking Action – Wastewater (Sewage) Backups in Homes webpage for additional information, including how to safely clean and/or dispose of items and information regarding Halton Region’s ex-gratia grant. We are also keeping our channels updated with the latest information.

Once the current situation is resolved, we will be promoting prevention measures and our Enhanced Basement Flooding Prevention Subsidy Program to the community. This program makes it easier and more affordable for property owners to undertake improvements that can help reduce the risk of flooding.

WHAT IS THE CITY DOING?

The City’s Emergency and Continuity Management team was activated on July 15th. They continue to monitor the storm prediction centre and rainfall.

The city will continue to work with the Region on the matter and further discussion will occur.

The city’s Engineering Services team is sending out have inspection teams to take photos to track high water levels and damage. Design and Construction – Parks staff will be inspecting construction sites and parks to assess damage and repair damage as needed.

Roads Design and Construction – staff will also be assessing impacts and will be doing reporting on high water levels and damage assessment. Tyandaga Park was mentioned as having a lot of material has been moved from road construction sites.

Council has requested an update from staff on actions being taken. A special Council meeting was scheduled for Friday July 19th at 9:30am to get a status update on the City’s emergency response, and next steps. The live stream will be available at events.burlington.ca/meetings

ROAD CLOSURES?

Please be advised of the below road closures in effect due to localized flooding and extreme weather:
Flatt Road – # 266 to the end of the road
Unsworth Drive between Sandcherry Drive and Gardenview Drive
Cavendish Drive between # 2043 and # 2061
Ministry staff/City staff are working with Highway 407 property as it is has caused an overland flooding issue
Roads staff are doing street sweeping and cleaning throughout the city.

Guelph Line North of Dundas experienced a shoulder washout.

Related Gazette news stories:

Council stumbles its way to finding ways to keep the public informed.

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MPP Natalie Pierre shows up to help with getting in touch with the people who could solve some of the problems

By Pepper Parr

July 17th, 2024

BURLINGTON, ON

 

A Cavendish area resident is keeping us up to date what is happening in that part of the city and the problems with Hwy 407.

Councillor Nisan made an appearance this morning on the affected area of Cavendish…  Didn’t offer much info.  No sign of Meed Ward.

Residents are more impressed with the action of MPP Natalie Pierre…  where the CoB is telling residents that they are having a difficult time contacting the 407ETR people, Pierre contacted the Minister of Transportation…MTO then intervened on behalf of frustrated residents and got the ball rolling.

407 ETR flooding in 2014

Natlie Pierre: She may not have put on hip waders but she knew how to use the telephone.

407ETR crews were back on site on the highway south of Upper Middle this morning and are working to get the water draining properly. This will allow relief of the buildup of stormwater runoff which has caused the flooding on Cavendish to start to ease.  407ETR were out at the site on the highway on Tuesday morning but according to area residents, they called off any work due to safety concerns for crews…  the earth on either side of the creek outlet was very soft and unstable due to the saturation of the ground from all of the rain/creek runoff.

Tree limbs and branches got swept up in creeks that were at their water level limits and carried this debris to the point where it bunched up and jammed up and resulted in flooding.

Still, one of the major contributing factors to the situation on Cavendish and this creek, is the lack of maintenance to clear and remove debris.  The largest contributor to the tree limb / branch debris is material which was cut and left in place to naturally decay after the City’s program to cut down infected Emerald Ash trees which were stricken by the Emerald Ash Beetle.

Apparently this was the approach developed and outlined in the City’s Urban Tree and Forestry Program….

Common sense would have been to bring in mobile tree chipper/shredders and to have mulched the cut limbs and branches on site while the Ash trees were being cut down.

 

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Council stumbles over how to respond to flooding issues; will hold a special meeting of Council on Friday

By Pepper Parr

July 17th, 2024

BURLINGTON, ON

 

Council was getting ready to adjourn their meeting on Tuesday when when Councillor Sharman asked a question about the flooding that was taking place.

Mayor Meed Ward started with:

All right, folks, we are, I’m asking for a mover and seconder, and I’m going to tap Councillors Sharman and Stolte on the shoulders for that to allow us to waive our procedure by law, to have a brief discussion of the recent flooding in the city, to hear from our staff and to determine if there’s any action this council wishes to take.

I’m getting nods from the mover and seconder: we need to waive section of the procedural bylaw. We will need a two thirds recorded vote to get that on the floor for conversation.”

They found a section of the procedural bylaw that would permit the discussion of Urgent Business.

Terrific, we have a new item on the floor, and I’ll turn it first to our Acting Chief Administrative Officer, Blake Hurley, to say a few words, and then open the floor to committee or council.

Acting City Manager (CAO) Blake Hurley.

Blake Hurley: “I wanted to give a brief update on what occurred yesterday and what continues to occur today. Emergency operations staff commenced enhanced monitoring and staff from departments across the organization, as well as Burlington Hydro, Halton Regional Police, Halton Region staff, Burlington fire, all met yesterday afternoon and continued to meet today to share information that was coming in from across the city and provide a coordinated deployment of city resources to areas of the city that required action. The coordinated response resulted in the city being able to deploy resources to areas where water was pooling and flowing over roadways, closing roads where necessary, removing any impediments and getting traffic signals and Hydro back online.

“Communication staff have been actively communicating closure updates and safety messaging through its communications channels and Service Burlington has also been engaged taking in information regarding flooding on city roads and public property, and directing homeowners to the region’s 311, system and their insurer for calls related to basement flooding steps taken after the 2014 flood, both in terms of capital improvements and in terms of emergency response, have resulted in less impacts than there could have been otherwise.

“Make no mistake, there are certainly impact currently impacted roads and homeowners, but staff from across the departments continue to monitor the situation, including with today’s rains and to ensure that impacts to city infrastructure are addressed and the public continues to be updated. The XLT staff are meeting tomorrow to debrief and determine whether the rainfall, which was estimated to be between 50 and 80 millimeters in a relatively short time period yesterday to determine whether any city road or infrastructure that needs to be addressed, including how or if any necessary improvements are currently budgeted for or need to be considered as we move through the budget process.

Enrico Scalera, Director of roads, parks and forestry,

We have Enrico Scalera, Director of roads, parks and forestry, to answer any questions you may have with respect to details.

Meed Ward: “With that, I will open the floor. Councillor Sharman, go ahead.

Paul Sharman: I regret that day to this day, and we should have called an emergency then, because I knew the water was going in people’s basements.

Sharman: The seriousness of this is yet unknown. The situation we had in 2014 after six hours, 180 millimeters of rain. On that date, I was summoned to this room where we had emergency services. We had people from Halton, and at that time, the Halton people didn’t know how many flooded units we had, and the result of that was we did not declare an emergency. I regret that day to this day, and we should have called an emergency then, because I knew the water was going in people’s basements. I was in basements where it was six feet high and even up to the second floor, we had no clue. I had no clue as to how many, and it took another three weeks or four weeks before we realized that there were 3000 homes that were flooded and many not insured. So what do I know right now?

“I know I have a continuing stream of people just from Ward five talking about how their basements are flooded. It’s not all storm water that’s come on over the ground. It’s, it’s, there’s, there is sanitary sewage flooding as well, which is a health problem. And you know, I remember people walking through basements that were flooded with sanitary sewers in there, in the in their in their docks, you know, the small, you know, the rubber thing bad. And people already asking me, how do I, how do I dry out my basement, and can I use a fan who’s just going up the stairs? And you know, the problem is, we don’t, we don’t have enough information already. You know, we’ve got lots of people calling our own customer service line. We’ve got lots of people calling 311, we are we know that there’s a whole bunch

“My, desire is to believe that, you know, we had less, less time, but possibly more intense rain that we had on in 2014 but I think it was intense enough that it will have flooded homes. The water on the roads was as high and the cavitation of water around the in the manholes and the sanitary sewer system, although less water probably flowing through the sanitary sewer system, through infiltration because of all the steps and the money we invested, $20 million of the region, $40 million here in the city. We  cannot overcome the amount of rain we got. So what I’m saying is we need to have a conversation about what represents an emergency in this situation, and make the public be aware that we are concerned about it same as they are. So that’s why I want to bring this forward. I have questions then about, you know, from this morning, we had 100 calls about basements being flooded. What’s the number now? What are we seeing in the last, you know, six hours or so. And you know, what might we conclude from that? So there’s my question.”

Meed Ward: “Who wants to take that? Rico, go ahead, our director of roads, parks and forestry, who’s on the front lines of this with your team?

Enrico:”We are still responding to this event, we are still assessing the conditions of the impact from what we understand yesterday’s rainfall.   That is the second event today, which is also now compounding the issues and our response to the situation. With respect to your question regarding the impact to basement and private property; we just had a call with, with the region – they too have a backlog. They approximately have about 260 calls that they are following up with. Not all that has been followed up yet. That’s the magnitude as we under understand right now. From a city infrastructure perspective, we’re still reviewing the impact, and we have approximately three road segments that are currently impacted. The rest of the infrastructure is currently being reviewed.

Sharman: “At about this time, on the second day in 2014 we had about 250 reported flooded homes. So we’re, we could be a long way from the end of this road.

Meed Ward: Blake, would there be a benefit to declaring a state of emergency with respect to this and and if so, what might it be?

Blake Hurley: “The city has a detailed set of criteria at when it declares emergency and when it operate opens up its emergency operation. As of yet, those haven’t been meet, haven’t been met to in order to establish that we’ve been enhanced monitoring and have had the departments out working on a response basis. What I can tell you with respect to communications and notification, our Service Burlington and our communications staff have been heavily involved to make sure that the word is being put out there what people are to do if they find themselves with a flooded basement and to contact the region. So the hope is that we’re able to get those numbers sooner rather than later; so we have an understanding of the magnitude of the issues, and we can then make decisions at that time as to whether or not any sort of emergency needs to be clear declared.

“In assessing our own infrastructure to see if things are holding up, or whether or not, again, any failures there would necessitate and push us into the factors of needing to declare an emergency.

Meed Ward: “Is there a threshold provincially to qualify for funding? Just again, thinking back to the 2014 flood, where the city did get some funding for our own infrastructure, homeowners could apply for that funding as well. If there is and we didn’t declare a state emergency; my one question around, do we need to declare a state of emergency to get that funding? Appears, the answer appears to be no, but I’d like to know that, and are there thresholds for the city or property owners to qualify for assistance in repairing the damage from a flooded basement or other parts of their property?”

Acting City Manager Blake Hurley. He is also the City Solicitor.

Blake Hurley: “I don’t have that information at hand, but what I can tell you is that the XLT committee is meeting tomorrow morning, and staff continue to meet throughout the day today to make sure we have that best information that’s something we will be looking at and can assess whether or not there’s any advantage to doing so in terms to open up funding opportunities and to determine whether or not this is needed in order to be able to respond to the issues with respect to the city’s infrastructure.

Councillor Bentivegna:  My question directed to Director of roads, park and forestry. I know you got all hands on deck, and they were out this morning. I see all the trucks everywhere coming in, so I know they’re busy. We talked about roads, and we talked about infrastructure, when one of the one of the many calls that I got yesterday, especially up in my neck of the woods,

” Is there something that we can learn from we’ve just gone through 2014 obviously. Now climate change is here. I mean, you know, the one 100 year storm is no longer now. It’s a whole bunch of 50 year storms. They come in two days. But is there something that we can do to look at those situations? Those are situations where residents get fresh because they can’t do anything. We could bail in our homes. We have some pumps in our homes. We really, you know, we have valves, but on the creek, I mean, it’s coming, it’s coming. It’s coming. You know, pictures that were sent yesterday were, you know, it’s a panic situation.

“I do want to thank staff for sending all the information out to our Councilors on a regular basis. That level two thing, it was fabulous, and that’s the information we ended up so is there a plan that we could think about, or what can we do as council to help you get there?”

Enrico: Your point is very, very well taken. Creeks and and the through the through the storm and through the watershed are going to swell through through storm, storms like this, in further impacting that is, is the second flush through through today’s system. What we’ve learned, and what we’ve adopted through 2014 is that clearing of debris is very important. From 2014 a significant amount of the issues, from what I understand, I wasn’t at that, at that incident, but from what I understand, a significant amount of the issues were the fact that inlets were clogged through debris that came down, through the through the system. What we’ve learned from that. And what we’ve adopted is we have a checklist and a proactive checklist to go through in advance of a storm, make sure that the what we call the hot spot inlets that you know in the past, we that that have experienced, you know, backing up due to flooding, due to due to debris that we’re regularly clean, clearing that and maintaining that, I would be so bold enough to say, is that that practice, as has potentially mitigated the impacts from yesterday’s and today’s events. Now saying that we are seeing that creeks are backing up again. It’s due to the volume of the water it’s, there are many locations that are within a established floodplain. So even though it’s, it’s established and generally, generally the public is, is aware. They, you know, the anxiety levels start to get raised up when they do see that the water is starting to rise up. And you know, hopefully after today’s event, things will crest fairly quickly, and we will see some of that, some of that water receding.  Your final question, what can Council do?  The ongoing reeling of communication out to to the public is something that we would continue.”

Councilor Kearns: “Before I start my question, I just really want to recognize the gravity of the situation and the anxiety levels and note to take care of your own mental health. There are resources available, and for anyone who’s struggling right now to reach out, because it can be very devastating the circumstances. So we know that municipal emergencies are defined as situations caused by forces of nature that can have a danger to life or property. I had to pull off the highway today.

“My question is about how we’re going to prioritize things, because we do have Rambo Creek and Hager Creek backing up and storm water facilities coming close to tipping. I saw that yesterday as residents knocked on my door and brought me over to the creek. I did a video call with Enrico to show him.  We’ve got backlogged calls and consistent communications coming out matters of public health concern with people going into wastewater and sewer backlogs.

“We’ve got hydro outages and fallen trees. I don’t know if we’re concerned about weakened tree roots with the softening of the ground for more falls, public road concerns, requests for additional waste pickups. I’m not sure if those are getting addressed through Halton Region yet; the numbers are continuing to climb. I’m wanting to know from staff –  how do we prioritize all of these elements of the situation we have under a state of emergency versus the current enhanced monitoring, what can residents expect to be different in relation to all those considerations?”

Enrico: “When calls come in they are triaged, either through Service Burlington or   if it is a life emergency, through, 911. Basically in an overall incident response, the triaging is obviously life, life safety, first protection of property, and then sure, the continuation of services to the public;, we will continue to do that.

Blake Hurley: Just to follow up on Rico’s response in terms of what the public can expect: the city will continue to work out and address matters that are brought to our attention. That’s why the communication is so important, to make sure that residents are advising the city as to where problem areas are, so we can get staff out there.

“In terms of what’s the difference between the state of emergency and the level two response that we’re in right now. Right now it’s all hands on deck. Really, it’s more of a technical exercise, and we’re going to work with our emergency response specialist to determine whether it meets the technical threshold for the declaration of an emergency. If it does, we will certainly do that. But that’s not going to change our efforts at this point to go out and address everything that needs to be addressed at this point.”

Councillor Stolte:  “A  question that speaks again, to the stress around the creeks and the ongoing maintenance of the creeks and ensuring that that debris is regularly cleared out. I appreciate hearing that there’s something put in place to ensure that when we know a storm is coming, that we go and check some of those hot spots. But sometimes we don’t know that a storm like yesterday is going to be as impactful as what it ended up being, so our immediate response might be limited as far as how we can clear things if we discover that there is an issue. So I just wanted to ask, do you feel as though there is adequate resources and staffing available to regularly go out. I know I’ve heard from residents, particularly around Tuck Creek, that they’ve formed what they call a bridge watch, which is they go out themselves to make sure that there’s not debris clogging, and if so, they let me know, so I can let staff know. But do you feel as though the system we have in place right now to ensure that there’s a regular check and clear and clearing of those culverts and those bridge systems is adequate.

Blake Hurley:  Obviously proactive maintenance can always be improved.

“One of the things we’ll be looking at, whether or not it’s from a infrastructure perspective or a staff perspective that needs to change or needs to be improved, in order to help manage these matters and determine where that is in a budget process for is there is, are we, do we have a capital project on the books that’s going to address some of this, or is there a resourcing allocation that needs to take place to make sure that these are monitored at a level that we’re satisfied with?”

Councillor Sharman: “The learning I got from 2014 was that, because we did not declare an emergency immediately, we did no communications, no effective communications. We did develop no strategy. We carried on business as usual, and meanwhile, people are losing their minds. So if we do nothing today, we have to declare the communications emergency. We have to be talking to the community about what actions we are taking, what we know, what we don’t know, and we have to take that with really significant seriousness, because we don’t talk to them, they will think we’re just sitting, you know, doing nothing, and that is not true.

Blake Hurley: “This is something that is certainly top of mind with respect to the level two enhanced monitoring we’re doing, making sure that communications are heavily involved in rolling out the message in terms of closures, in terms of what to do, in terms of life safety, where to go, in terms of contacting people for flooded basements. So I would compare this to the difference between 2014, as you know, it was more business as usual until we recognized the scope of the issue. In this case, we’re very actively involved in terms of communications and the messaging that’s going out through the variety of cities channels.

“What Council can do is continue to amplify that message, to look to the city’s website, to look to the city’s communication channels that are identifying where people need to do, where people need to go, what they need to do. And that is that that is the steps we’re taking. That doesn’t require a an emergency to be declared. That’s just the city doing as much as it can to help its residents in this situation.

Sharman:  “Could we get a daily update? We have contact with 10,000 people in Ward five through Facebook groups, through my own newsletter as well. We have about 12, 13,000 people. We would like very much to be putting out that message, not just saying, look at the city website, but saying, Here you go. So if you can give that information to my colleague, Brianne. We will get that out immediately.

Meed Ward: “Perhaps I’ll turn it to Jacqueline Johnson, who has an update in that respect, a very helpful update.

Jackie Johnson: Yes, I did just receive an update from Service Burlington that they continue to share information with council through your council assistance.

The latest one was out about five minutes ago, and it talks about all the helpful tips that we’ve been talking about here today.

Sharman: “Can I jump in? Just to clarify, that’s going to all the council assistance, correct, not just Ward five.

Jackie Johnson: “Absolutely it went to all wards.

Stolte: Like Councillor Sherman, I did a mind meld, because he has asked a lot of my questions, and one of them was about regular briefings. I think we need more than daily. And I’m thinking in my mind about when there’s a snow event. We tell people online how often and what time of day they can get their next briefing. I just went to the city of Burlington webpage. We have two banners. One is excessive rainfall, flood warning in red, and it goes to a 404 page not found.

So let’s fix that.

The second is a yellow banner, flood and rainfall update, and all it has is the number to call to report flooding and then to go to 311, it’s two sentences. I think there’s a lot of opportunity to use those banners to add all the information that staff have shared yesterday. I’m not trying to embarrass anyone here. I just want to ensure that we’re trying to work together on this, we’re trying to be helpful to you so you could be helpful to us, so we can be helpful to the community.

“We could tell people when they’re getting their updates, and what time of day we can go check there as well. I think it’s really important to signal to the community, and this is where

“A level two, enhanced monitoring is a form of emergency response; we should be very clear to tell the community that we are in an emergency monitoring moment right now. It’s a level two, and this is what it means, and this is the criteria that has been met.

“My question then is, can we in do in fairly short order, update what’s already on our web page with the information that has just been sent around five minutes ago, talk about the level two emergency, and then, of course, we can all be good communicators with our own networks and share that information broadly to the community.

Councillor Kearns: “I’m going to stay on the communication piece for one moment.  So I hear that we’re backlogged on phone calls.  I’m hearing that we are having staffing challenges for addressing those phone calls. I heard queues as wide back as 30 plus callers while we’re expecting people to be on hold to report this flood while their life is in absolute crisis.

“Can we not be looking at a quick form that can be populated, like the parking exemption form that can give the city the information that you need to decant it to staff so that people are not waiting on phone calls and that our very important customer service folks can be helping to triage more serious calls versus just simple reporting, just, I guess, a question that would help

Enrico: “Just for clarity, with respect to backlog, the comment  was in regards to the region and their follow up to basement flooding. We get a surge through a Service Burlington; from what I understand call levels are returning to normal. There are a number of inquiries to your point that are in the system, that staff are triaging and are following up to and through trying to use sort of efficiencies in the system. I believe they’re using a form of Kobe, our built in AI on on the web, on the web portal, to help help with that, with that triaging. So hopefully that that can provide a little bit of assurance that we’re doing our best to deal with the backlog and go through and inspect things and respond as soon as possible.

And Jackie, you wanted to go ahead? Yes, thank you. And through the Chair, thank you, Rico. So just in addition to what Rico’s saying the backlog, there was an increase of calls, of course, yesterday to Service Burlington. They have opened up all the channels that they possibly can – using socials, using the website, using the digital assistant to have a standard message that goes out, because we are pretty clear on what people are calling about. The team is there to take the calls. The call volumes have stabilized since yesterday, we are using all options available. As of 24 hours ago, my understanding from the manager of customer experience was that we had a call queue of about 200 calls due to rainfall and flooding.

Kearns: “My second question was actually going to be, I’m looking to understand when we will have enough data to move this from Level Two emergency monitoring to level three and above and to full blown state of emergency. I’m more concerned at this point around how we’re collecting the data appropriately that will help to trigger those different thresholds, and that’s why I’m asking questions. When I see Burlington  completely exploding with comments, and I’m glad to hear that the communications department is monitoring that and quantifying it. I hope so that we can appropriately measure and deploy the right resources based on the data that we have available to us and to get us to the right level, as our role is by council to do those emergency declarations, we need the right data to help inform us, and we’re on the path to get that.

Enrico: “We are tracking all of these requests. And one of the key points that is important for staff and that Service Burlington is involved in, is tracking the request whether or not this is a city request in relation to flooding or ponding on city roadways or city Creek city infrastructure versus a basement flooding request, because those requests have to go to the region through 311, and so it’s really making sure we’re triaging those requests appropriately. And I think as importantly as in a communications perspective, is making sure the public understands that for the flooded basement calls and concerns, which, certainly there are many, that is the region, and that is 311, of the region, and we wouldn’t want them to waste their time, quite frankly, trying to get through to the city to do that. So that is something that certainly as part of our communications and the pushing out through the channels that people will see to call the region for those matters, because I think my understanding at this point from those numbers is that’s getting commingled together between the concerns that are being really raised by the public in relation to closed roadways and flooded roadways versus their own flooded basements.”

Councillor Stolte:  “I’m just looking on email, and I haven’t seen any update communication, and I understand if the communication is only going to the Councillors assistance group, just to be aware of the fact that there are on top of this crisis in the community. There is just understandable vacation and illness and back coverage on our community our assistance team. So if you could please make sure that that’s sent to council and staff so that we all have the same information through the chair, absolutely will do that.”

Jackie Johnson: “Our emergency management specialist is working on the next update that she does copy the Counsellors for council and council assistant group, so that should be coming out.  I know she’s working on it right now.”

 

Council was ready to receive and file the verbal update. The Mayor ten opened up the meeting to any final comments.

Sharman:  “I really appreciate the opportunity to have this conversation. It was important and timely. I want to speak to the public just for a moment and to say that we do take this seriously. We’ve learned from the past. The challenge we face is, it rains, and we can’t be accountable for how much rain and when we get it, nor can we nor can we actually fix all the infrastructure, and especially that infrastructure that exists in under your home.

“The questions I’m receiving on Facebook along the lines of, why didn’t you pay for all these houses to be fixed? And we’re talking about billions of dollars, and that will have just even getting that done will be difficult, and then the question of whether or not you actually want it done, and whether or not the other taxpayers will rather pay for it. This is such a complex and serious matter. The fact is, I own a home that was built in 1965 I got water in my basement. Not a lot full disclosure, but it was enough to be caused me to be anxious this morning. And I know the mayor’s house got water in from the storm water. None of us, none of us is immune from this, and we all share those concerns, but there’s no magic solution to any of this. So to have this conversation now, to agree that we’re in a phase level two emergency situation, that we’re going to be stepping up our communications programs and let you know what we’re doing. We’re taking this seriously, and as we understand, as we see how this evolves. You can be you can be certain that we’re going to step up and do more if necessary, and otherwise we will always be responding to questions and concerns.”

Councillor Bentivegna: This is a pretty productive session. I think it’s very, very much appreciated, certainly from the public who are watching and certainly ourselves.

“We’ve gone through this for a couple days, and everything is a learning experience. And when we go through situations like this, this is what brings everybody together. And once we go through the process and we do all the work that we need to do, then we take it to the next level, which is what we’re discussing how we improve our situation. It must have had 15 emails about where we’re at, what we’re doing, what’s next. Those are the situations that we need to look at and say, Wow, we’re doing the right thing. I think the last email said, you know, we’re inundated with hundreds and hundreds of calls. You know, we’re tied up, and it’s unfortunate, but that’s where we are. We’re trying to calm the situations, to our residents, to say we’re working on this stuff, we’re doing the best we can. And then, you know, we’re all saying the same thing. We are going to gather all this stuff, and we’re going to sort of make some sense to it, so that we know next time when we have something like this, we’re going to move forward. The last thing I want to close off is when I say, all hands on deck. I got a call yesterday, and I’m sure that every department divvied up with their workload. I got a call from Hydro president to give me an update on power failure.

Councillor Kearns: I’m being very reflective of how important this dialog is to our community and those who are watching, and I feel that closing the conversation now as we break for summer without a scheduled update for the next verbal update and or dashboard or deck that says all of those different incredible departments that are coming together to address this situation leaves our community in the dark, and they’re subject to kind of drips of social media that they may or may not find.

“I’m wondering what staff’s thoughts are on a pre scheduled emergency meeting, perhaps by Friday, as we continue to gather more information and get more data and identify areas where we may need some additional support called in. I’m wondering if we can pre schedule that by way of a motion, a motion amendment, and if we don’t need it, we can release it. And if we do want to have another community facing update that brings together all of the stakeholders in the departments, I think that could be quite helpful.”

Mayor Meed Ward: “If that’s the will of Council, certainly staff will make that happen.

Mayor Meed Ward: “If that’s the will of Council, certainly staff will make that happen. We can work with the city clerk to make that happen.  I can assure you that staff will continue to through their communications updates and the enhanced updates to the web and through the other communication channels to make sure that the both the public is aware and members of council are aware of the steps and actions we’re taking and any changes to the notification level that that may occur as a result of the information that’s coming in. I really think what staff is hearing today is that this is really a communications issue to make sure that everyone is understanding where we’re at and making sure that the residents understand the actions that the city is taking and where they can go and what resources they can access, and whether or not we have a separate meeting, staff certainly commits to doing that and making sure that that information is out there, and from an operations perspective, getting the city back to its regular state in terms of infrastructure. So if that is the will of council, we can certainly work with the clerk to make that happen in the coming days. I’m not sure about a date, but that worked out.

“But as I say, even with if we don’t go that route, rest assured, staff is on it and and we’ll continue to make sure everyone, including Council in the public’s updated. As a follow up, would staff be able to if the if it is the will of Council, which I hope it is, to meet at a pre scheduled date, we can discuss that in the very near future, I thought Friday would be good because it gives us a 72 hour outlook and enough notice for not necessarily an emergency meeting, emergency emergency meeting, but an emergency meeting. I think that that would be really important, where we could see categorically what we’re seeing through our internal emails. How many roads are closed, how many outages are we experiencing? Is there still overland water? How many basements are we up to? Is it the region, or is it Burlington numbers?”

“I think we do need to have a bit more data where we can appropriately determine what level collectively we should go to. So we still all have an obligation under this. We haven’t necessarily turned it over to the head of Council, because we are not in a full blown state of emergency, which that changes the communication streams. And so at this point, I think wider and more open communication could be for the benefit of our community. And so I’d like to maybe just work with the clerk for a moment to see if we could pre schedule a meeting, perhaps for Friday, where we could get another verbal update and any visuals or data that you can provide, as well, like cues and phone calls or things like that, would would be really great.”

That’d be possible? clerk to the chair. Yes, we could, again, upon a vote of majority of council Schedule A Special Council meeting for Friday. That wouldn’t be a problem, and the purpose of the meeting would just be to discuss the Burlington flooding event.

I would also just like to note that there is a provision in the procedure by law, under Section 24.7 that allows a Special Council of meeting to be held without notice to deal with the situation of emergency, disaster or crisis, as defined by the emergency continuity management bylaw, to provide, or provided that an attempt is made to reach council members. But we do have the ability to schedule an emergency meeting if required, without notice, so I just would like to provide that information to council and staff as well. Thanks. And if I may just want to be clear on the two different ones, yes, we can call an emergency, get here right now, immediately. Can we also have a proactive one, just as a placeholder, where we can receive updates and determine if we want to take further action. So I would look, I would look to table that, and we could, we could work on language with a second or do I have a seconder?

Councillor Sharman, so let’s get some some language around scheduling a Special Council meeting on this item. I wouldn’t pick a date yet. We need to make sure we have quorum. So we’ll we can Canvas for the date after we’ll just get some language up on the screen.

Okay, we’re going to take a five minute recess to tee this up. So, we’ll be back at about 10 after.

Meed Ward:  ” This has been moved by councillor Kearns, seconded by councillor Sharman, to direct the city clerk to schedule a special council meeting July 19, at 930 to discuss the Burlington flooding event, much like we are right now. So any questions or comments on that? Go ahead. Councilor.

Sharman: Are we good with the words called discuss?  I just want to level set that this is just going to be a verbal update. So I know it says discuss. It’s just a verbal update. Nobody look for an agenda package with information in it, because it won’t be there. Understood. Do we want to make that crystal clear in the wording to say for a verbal update on the receive a verbal update regarding, yeah, yes, certainly. I think that would be staff’s preference, just so that clarity is there. And the reason for that is it, you know, in terms of making sure that we have to meet agenda requirement timelines to put that information out, that information may be, indeed, outdated by the time we show up Friday morning. So we don’t want to mislead or confuse and would rather bring the most up to date information to you on Friday morning as possible.”

Meed Ward: “Perfect. We’re just typing away. I think we all understand what we’re voting on. But do we need it back up on the screen, or Is everyone good with what? No, okay. There it is. To receive a verbal. We need the word verbal in there, a verbal update.

Perfect. All right, any other speakers to that motion? Okay?

The motion carries, all right now we have the receive and file of the verbal update on the flooding event on the floor.

Meed Ward: I think this has been a really good discussion, and my preference always is to include counsel in these matters, because many minds are better than one, and it’s good information for all of us. And I think we did some good workshopping around what we have heard from the community. And each one of you are eyes and ears to our neighbourhoods, to our constituents, and everyone brings a slightly different perspective, and it’s all really, really valuable. So I think there’s some great things coming forward out of this discussion in terms of how we can best communicate to the community, including the fact that we are in an emergency. It is a level two enhanced monitoring for now, and as the community continues to give us information through your elected officials.

Work has been done on some of the creeks.

I remember that after the 2014 flood, we invested immediately $20 million into our creeks and culverts and we have increased the amount of investment every budget since I was a Councillor. That is certainly something that has been on my mind today with respect to putting the 2025 budget together, but it’s certainly something we will be laser focused on as we head into the discussions of our 2025 budget. These things are expensive and we’re already behind. There’s already an infrastructure gap between the money available and the needs that are required, and that is increasing due to inflation, unfortunately, faster than our ability to keep up.

Mayor Meed Ward: “And finally, just for perspective, I have the T shirt from the 2014 flood. 40 millimeters of rain in an hour, we got 50 to 80 millimeters. So the volume of rain, though it was over a longer period of time, is quite significant, and still raining out there. I’ll see what shape my basement is in when I go home and start getting the baling bucket out, as I did yesterday for several hours.”

The XLT group is meeting today – We wait to here what they have to say.

Nothing, other than the Mayor’s statement,  from the city so far today on the flooding situation.

 

 

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Mayor issues statement on flooding - resident reminds her of previous statements that she didn't follow through on

By Staff

July 17th, 2024

BURLINGTON, ON

 

Mayor Marianne Meed Ward issued the following statement on the flooding.

Link to the Mayor’s statement:

A resident had some comments to make on the Mayor’s current position on flooding. On the 4 year anniversary of the August 4, 2014 Burlington flood, in the middle of the 2018 municipal election, the Meed Ward campaign released a comprehensive assessment of the flood mitigation strategies and provisions that were enabled/enacted through the Goldring administration. Not surprisingly, Meed Ward was very critical of both the efficacy and the comprehensiveness of those strategies/provisions.

In particular, the use of the backflow valve technology and the homeowner subsidies offered were brought into serious question. By contrast, she tabled a program that was largely based on the Vancouver integrated water management measures and that featured the use of permeable surfaces, tree canopy and recapture/recycling processes to use rainfall as a regular, natural resource.

The program seemed to resonate with the electorate and was a major differentiator between the Meed Ward and Goldring campaigns. However, little if any of the measures that Meed Ward recommended have been pursued let alone implemented under her administration. You will note our current use of permeable surfaces rather than asphalt and concrete, our coherent tree management program and our responsive flood plain management have yet to be implemented.

We do seem to easily declare a “Climate Emergency” but it has roughly the same force as a civic square flag raising for National Podiatrist Day – no offence meant to practitioners of the foot intended.

 

 

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BEST Innovate Change Casino: Top list of the best real money casinos for Canadian players in 2024

By Jeremy Ranford

July 18, 2024

BURLINGTON, ON

 

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Widely used across Canada, Interac is favoured for its direct link to Canadian bank accounts. The Americans have nothing like it.

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  • Benefits: Provides instant deposits and enhanced privacy since casino operators do not directly handle banking details.

Credit and Debit Cards (Visa & MasterCard)

  • Overview: Still popular among players for their ubiquity and ease of use, credit and debit cards are accepted at nearly all online casinos.
  • Benefits: Provide instant deposits and the familiarity of use; however, withdrawals can take several days to process.

Cryptocurrencies (Bitcoin, Ethereum)

  • Overview: Cryptocurrencies are becoming increasingly popular in the Canadian online gambling scene due to their anonymity and speed of transactions.
  • Benefits: Offer instant transactions and increased privacy, with additional benefits like lower transaction fees compared to traditional banking methods.

PayPal

  • Overview: This widely trusted e-wallet offers a secure way to both send and receive money online, accepted by a growing number of Canadian online casinos.
  • Benefits: Quick deposits and withdrawals, high security, and the ability to link multiple cards and bank accounts to one account.

Most attractive bonuses in real money casinos based on Innovate Change

Innovate Change extensively reviews and highlights the most attractive bonuses offered by real money casinos in Canada. These bonuses are designed to enhance the gaming experience by providing additional value and opportunities to players. Here’s an overview of the top types of bonuses that catch the eye of Canadian players, as identified by Innovate Change:

Type of Bonus Description Example
Welcome Bonuses Designed to attract new players, usually a percentage match of the first deposit. 100% match up to $500.
No Deposit Bonuses Allow players to start playing without making an initial deposit. $20 free upon registration, no deposit required.
Free Spins Offered on popular slots, either as part of welcome bonuses or alone. 50 free spins on Starburst or Book of Dead.
Reload Bonuses Given for subsequent deposits made after the initial one. 50% reload bonus up to $100 on second and third deposits.
Cashback Offers Returns a percentage of lost bets over a specific period. 10% cashback on net losses every week.
High Roller Bonuses For players making large deposits and bets, offers larger bonus amounts. 150% match for deposits over $1000.
Loyalty Programs Rewards regular players with points that can be exchanged for cash or other rewards. Earn points for every $10 wagered, redeemable for cash or tournament entries.

Conclusion: Impact of Innovate Change on Canadian players

Personal due diligence is always a wise move.

Innovate Change has made a lasting impact on players by serving as a beacon of clarity and reliability. By providing detailed reviews and rigorous evaluations of online casinos, Innovate Change has simplified the decision-making process for players, providing them with the knowledge to choose platforms that prioritize fairness, safety, and customer satisfaction. Their commitment to demystifying the complexities of online gambling protects players from the risks of an unregulated market and guides them towards a rewarding gaming experience.

As a final recommendation for readers looking to get into the online casino business, consider the insights and assessments offered by Innovate Change as an important part of your due diligence. Their analysis, based on thorough research and a deep understanding of the industry, is an invaluable tool to help you navigate the gambling industry.

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Flooding at almost every culvert in the city; Council plans a Special meeting on Friday for an update

By Pepper Parr

July 16th, 2024

BURLINGTON, ON

 

While City Council discussed flooding and made plans for a Special Council meeting on Frday to tal about the communications problems a local resident sent us the following:

This is the creek / tributary crossing Cavendish Dr. South of Upper Middle…. You know, in Ward 3….

Creek / tributary crossing Cavendish Dr. South of Upper Middle.

Large broken tree branches and limbs which have been carried down stream.

As of 12:30 this afternoon, there was no sign of City Works or Conservation Halton crews.   The creek culverts on both sides are plugged with large broken tree branches and limbs which have been carried down stream with increased run off from the recent storms.

Resident reports that: “A lot of the debris in the creek was building up after Monday’s storm events.

“The creek actually started to crest over the banks, sidewalks and onto the roadway around 6am Tuesday.

“Enbridge Energy was shutting of gas supply to affected homes, and Burlington Hydro cut power to affected homes as well.

“There are an estimated 10 homes north of the creek and another 4 homes south which have had utilities cut as a safety measure.”

Ward 3 Councillor Rory Nisan attended part of the Council meeting – he was taking part in a Federation of Canadian Municipalities at the same time.

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